• Data Center Backup and Storage Administrator Jobs in Bulgaria

  • Bulgaria

Job Description:

At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work What sets us apart Our people and our relentless dedication to helping our customers make their mark on the world

We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy We live by our three values partner, innovate and act

Our legacy inspires us as we forge ahead, always pushing to discover whats next Every day is a new opportunity to advance and grow ourselves, our company and the industry Some people call it an obsession, we call it a way of life

What you need to know about the job

Job ID 1048483

Primary Location Sofia, Bulgaria

Job Category Services

Schedule Full time

Shift No shift premium (Bulgaria)

Hewlett Packard Enterprise (HPE) creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society HPE invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients Our service excellence, with consistent globally delivered standardized services guarantees clients peace of mind, while our ability to drive innovation ensures clients a compelling strategy for the future

Now we are looking for Backup and Storage System Administrator to join our dynamic and highly professional Adaptive Management Solutions team
AMS team is a building block of HPE datacenter care portfolio and provides infrastructure monitoring and system administrative tasks for enterprise customers The key deliverables are provided 24x7 remotely from IT Operation Centers (ITOC) following ITIL governance model

Job tasks/responsibilities

Deliver 24/7 strategic account support by operating and administrating customer IT environment to ensure proper operation and availability
Perform scheduled backup tasks creating/restarting/stopping backup and copy jobs, adding and removing client backup etc
Troubleshoot and resolve backup incidents investigating failed backups, performing OS or data restore etc
Analyze backup performance and expand physical backup capacity
Control and administer hardware and operating system configurations
Lead technical incident and problem management and their resolution, working closely with end customers and HPE remote and field support staff
Develop action plans to investigate and resolve technical issues/problems and communicate these to engineers, customers and/or relevant managers
Act as a technical expert in the service delivery and during onboarding of new customers
Identify and contribute to projects focused on improving customer satisfaction and team efficiency
Participate/Drive ITIL based change management, problem management, incident management
Maintain good customer account relationship

Skills and experience required

Working experience with one or more of the following backup vendors CommVault, Veeam, DataProtector, IBM Tivoli, Veritas
Experience with configuration, management and monitoring of Data Backup Environment
Software and hardware knowledge of computing, storage and peripheral devices
Ability to isolate and solve complex technical problems
bility to interact with people (customer and internal HPE) at all levels, across all geographic regions
Demonstrate strong written and verbal communication skills
Excellent written and verbal English and/or German language
Experience in IT Outsourcing or Managed Services
Working experience with backup hardware Tape libraries and Backup2disk storages will be considered as an advantage
Linux/HP-UX or Windows will be considered as an advantage
Linux scripting experience will be considered as an advantage

We offer a challenging role including

Continuous technical training and certification opportunities
Great opportunity for professional development in the IT field
Flexible working time
Part of a team that has established itself as a preferred partner for Hi-tech Services & Support throughout EMEA
Competitive remuneration package
Medical insurance
4 days additional paid leave (total 24 days)
Food vouchers
Opportunity to use free HPE parking
Life insurance
Wellness program
HPE badge program including various discounts for products and services
Work-life balance program including free legal, financial and psychological consultation

Thanks for taking the time to review our job, if you think it is a match to your experience and interests please apply we are eager to learn more about you! If you know a friend who may be a fit for the job please refer them Please submit your application in English


HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Hardware : Hardware Products & Services
Role : H/W Installation/Maintenan ce
Salary : As per Industry Standards
Deadline : 18th Mar 2020

Key Skills:

Company Profile:


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