• Cyberark Engineer - Privilege Access Management/Windows Server Jobs in Pune,India - 23765290

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  • 5 - 7 Years
  • Posted : above 1 month

Job Description:

Project Name and description GPAM Operations (Global Privileged Access Management)

Job Summary 2nd & 3rd Level level support for Privileged Access Management - mandatory hands on exposure on CyberArk

Major Responsibilities

- Providing Windows Administration and Operations Support for Windows based Security Applications (PAM)

- Act as a single point of contact for all Windows based PAM Applications requests (Level 2- requests)

- Liaise closely with level 3 support and service management in Munich

- Monitor and manage smooth execution of Windows based GPAM Applications (Provide Level 2 Support to users/customers)

- Resolving all service requests, incidents and problems (Level 2) related to Windows based GPAM Applications in time with expected quality

- Manages configuration and administration of Windows based GPAM Applications

- Documenting all issues in the ticketing tool, knowledge transfer sessions and issue resolution approaches

- Resolves Firewall and routing issues along with the responsible teams

- Administrate the GPAM Active Directory Controllers

- Configure the Windows Clusters

- Consult other parties within Allianz in alignment with the existing security standards

- Level 2 resolves service disruptions as soon as possible without asking for support from software or hardware vendor If level 2 is unable to resolve certain incidents, level 2 can hand them over to level 3

- Troubleshooting and provide resolutions to issues and problems raised for Windows platforms and infrastructure

- Troubleshooting and provide resolutions to issues raised for performance of applications

- Provide maintenance of Windows Server

- Perform backup / restore tests, perform smoke tests

- Perform software installations including software version updates, updating of license keys and agents

- Schedule maintenance windows, clean-up and perform housekeeping Servers (logfiles, moving paging files, - )

- Monitor the server logging and server performance

- Resolve customer issues

- Act proactive and monitor the system


- At least 5+ yrs as Windows administrator

- Experienced in working with global delivery model for international clients

- Skilled in Windows Server maintenance

Technical Skills (Mandatory)

- Advanced skills in Windows Server and Active Directory

- Basic skills in Network, Firewalls and UNIX-Based Operation Systems

- Application Administration on Windows Servers

- PowerShell knowledge

- Knowledge of SLA, incident , problem, change process handling

Functional/Domain Knowledge (If required) Advanced Knowledge of the Product CyberArk

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 07th Apr 2020

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