• CX Sr. Presales Consultant Jobs in United States Of America

  • United States Of America, Usa

Job Description:

CX Sr Presales Consultant - 19000E01 No Visa Sponsorship is available for this position

Preferred Qualifications


Oracle CX Cloud Suite enables leading organizations to deliver great customer experiences throughout their customers journey Organizations seeking a competitive advantage are looking to Oracle to help them effectively engage their customers across physical and digital channels to dramatically improve customer retention, up-sell, and brand advocacy To strengthen Oracles position as a market leader, we are looking for a Sales Consultant to provide leadership and expertise for industry sales opportunities

Role Overview

This highly rewarding role will offer you the opportunity to leverage your knowledge and skills of Customer Experience and work in unison with Oracles best field sales executives, solving complex customer problems and translating customer requirements into solutions that drive business results This is a critical role in driving the continued success of Oracles customers in North America

Responsibilities include

Your core responsibility is to understand customer challenges and deliver solutions leveraging Oracles modern Cloud platform and applications

You are expected to work directly with customers and members of the sales team on key selling activities such as

Provide direction and specialist knowledge in applying Oracle CX solutions to client business challenges
Develop and deliver outstanding Oracle presentations and demonstrations

Build repeatable cloud solution demonstrations

Create new industry-focused solution innovations

Convey the business value of Oracle solutions to meet customer needs

To be successful in this role, you will ideally have

A passion for learning and leadership in Customer Experience

Ability to discuss key industry issues, overall CX solutions and technical aspects with multiple levels (C-Level to Functional Managers and IT)

5-8 years previous CRM implementation or consulting (pre-sales) experience in CRM solutions such as, Oracle, Salesforcecom, or Microsoft

A history of selling to diverse leaders in multiple departments including Marketing, Sales, Service, IT, and Operations

Excellent verbal and written communication skills and prior experience

Additional Requirements

CX experience preferred
Experience in various industries such as Industrial Manufacturing, Travel & Transportation, Professional Services, Oil & Gas, Utilities, Higher Education, and Life Sciences
BA/BS degree or equivalent preferred
Travel 25-50 PERCENT

More information about Oracle CX Cloud solutions can be found at http//wwwyoutubecom/user/OracleCX/home and https//cloudoraclecom

Detailed Description and Job Requirements

Provides direction and specialist knowledge in applying the technology/application to client business Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell

As a Senior Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision Acts as a technical resource for less experienced Sales Consultants Develop and deliver high quality standard Oracle presentations and demonstrations Present and articulate advanced product features and benefits, product future direction and overall Oracle solutions Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products Develop and manage reference sites through high quality technical, professional client relationships

Job duties are varied and complex, needing independent judgment May have project lead role 5 years vendor (sales and marketing) experience 5 years relevant computer applications or database/tools Demonstrated proficiency in one multi-user operating system Through knowledge of system and application design Strong verbal and written communication skills needs analysis, positioning, business justification, closing techniques Demonstrated ability to solve complex technical problems with accounts in complex technical environments Ability to travel as needed BS degree or equivalent; advanced degree desirable

Oracle is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law

Job Pre Sales

Travel Yes, 50 PERCENT of the Time

Location United States

Job Type Regular Employee Hire

Organization Oracle

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:


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