• CX Solution Architect Jobs in United Kingdom

  • United Kingdom, Uk

Job Description:

CX Solution Architect - 19000XWB

Preferred Qualifications

CX Solution Architect

As a member of the UK CX Solution Architecture team, you will work with rapidly evolving cloud technologies and count some of the largest brands as your customers Oracle UK CX Solution Architects are a recognised authority, providing guidance and leadership on best practice for the adoption of cloud solutions

You will apply Oracles proven methodologies to co-develop innovative cloud solutions with customers You need a deep understanding of customer experience processes, common CX systems and operations and experience of integrating these environments with cloud architectures CX is your thing You live and breathe customer acquisition, marketing, sales, loyalty, servicing and are passionate about how data enriches the customer experience and what digital means to CX now and in the future

As a CX Solutions Architect you will assess and understand customer business needs using your experience to advise on solution selection and architectural best-practice You will estimate the skills and effort requirements and communicate them clearly and effectively You will guide, coach and support designers and developers in best-practice solution delivery

Digital CX Solution Architects are key contributors in multi-disciplinary teams of sales professionals, designers and consultants You will drive business development efforts, contributing directly to build, shape and deliver opportunities You will own the customer success from sale into delivery, advising the customer and guiding Oracle teams every step of the way

Some more about you

5-7 years of CX SaaS experience (eg Oracle Cloud, Microsoft, SAP, Salesforce or similar) and ideally also PaaS (AWS, Azure, Google Cloud etc) CX experience with On-Premise products such as Siebel is also valuable

You are educated to at least undergraduate degree or have equivalent work experience

You are an expert in CX and extending with PaaS to deliver innovation and business value

You are a practitioner of design thinking, innovation methodologies and experience design, and relish the opportunity to facilitate interactive sessions with customer stakeholders

You have strong verbal and written communications skills Preferably you have experience publishing research briefs, white papers, blogs and vlogs

Change management and/or cloud selling/sales support experience would be advantageous

You have the proven ability of building and maintaining senior-level relationships, whilst remaining very effective with execution and delivery teams

You inspire others, conveying information and opinion on the application of technology in a compelling manner, quickly gaining trust

You deliver with high quality and in a timely manner, acting with confidence and a sense of urgency

You are at the front of the queue when it comes to new products, capabilities, features and technologies

You are articulate and give clear explanations of technical concepts to non-technical audiences

You appreciate that to share is to grow and jump at the opportunity to post, comment and teach

Oracle Consulting, the #1 Organisation for Oracle Cloud, is focused exclusively on Oracle Cloud solutions and staffed with the experts that others turn to for modern best practices With our global scale of more than 13,000 experts serving more than 20 million users, we know how to get you up and running in the Oracle Cloud as quickly and cost effectively as possible

Our experts deliver industry-leading solutions utilizing their experience and the most sophisticated Oracle product access, capabilities, methods, and tools across diverse industries and geographies We help reduce customers implementation effort and time by up to 40 percent with our proven True Cloud MethodTM, unique automation toolkit, and flexible delivery options Whether its optimizing for adoption, extending the customers cloud footprint, or identifying new opportunities, Oracle Consulting remains by their side throughout their entire journey In fact, more than 70 percent of all global Oracle Cloud projects are delivered by Oracle Consulting


Detailed Description and Job Requirements

As a recognized authority and leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget

Analyzes business needs to help ensure Oracle solution meets the customers objectives by combining industry best practices, product knowledge, and business acumen Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions Supports the business development efforts by pursuing new opportunities and extensions Collaborates with the consulting sales team by providing domain expertise Resolves complex customer issues by recommending and implementing solutions Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack

8-10 years of experience relevant to this position including 4 years of consulting experience Prior team leadership or management experience preferred Undergraduate degree or equivalent experience preferred Product or technical expertise relevant to practice focus Ability to communicate effectively Ability to build rapport with team members and clients Strong influencing and negotiation skills Ability to travel as needed

As part of Oracles employment process candidates will be required to successfully complete a pre-employment screening process This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable)

Job Consulting

Travel Yes, 75 PERCENT of the Time

Location GB-GB, UK-Reading

Job Type Regular Employee Hire

Organization Oracle

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Project Leader/ Project Manager
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:


Salary trends based on over 1 crore profiles

View Salaries

All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd DMCA.com Protection Status