• Customer Support Specialist Jobs in Philippines

  • Emerson Electric Co India Pvt Ltd
  • Philippines
  • Save Job
  • 1 - 4 Years
  • Posted : above 1 month

Job Description:

DESCRIPTION

The Customer Support position is a customer facing position that is responsible for managing, liaising and assisting assigned customer accounts

RESPONSIBILITIES

Communicates with customers by email and as part of a phone queue
Reviews and manages account purchase orders
Order management for accounts including order entry, quoting, expediting and cancellations
Prepares and communicates open order reports of customer accounts
Provides accurate quotations based on customer requirements
Responds to customer inquiries regarding price and delivery information
Develops and maintains customer relationships both internal & external
Handles customer concerns and complaints
Provides prompt, accurate, efficient and courteous customer service

REQUIREMENTS

Minimum of 1 year Customer Service experience
College Graduate
Knowledgeable in MS office applications such as MS Word, Excel and PowerPoint
Good customer support skills
Excellent typing skills
Multi-tasking skill in a fast-paced environment
Has strong sense of urgency
Strong in written and verbal skills
Ability to work well under pressure
Accurate in delivering outputs
DETAIL ORIENTED
Resourceful

About Emerson
Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goalto create groundbreaking solutions that leave our world in a better place than we found it Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets

Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure

A dynamic environment is what youll discover at Emerson, a Fortune 500 company with $145 billion in sales and 155 manufacturing locations worldwide Together, were changing the world, and we have all the resources to help you achieve your professional goals

Whether youre an established professional looking for a career change, an undergraduate student exploring options, or recently received your MBA degree, youll find a variety of opportunities at Emerson Join our team and start your journey today

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Manufacturing/Industrial
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Audit & Risk
Salary : As per Industry Standards
Deadline : 11th Mar 2020

Key Skills:

Company Profile:

Company
Emerson Electric Co India Pvt Ltdarfix

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