• CUSTOMER SUPPORT MANAGEMENT Mumbai Jobs in Mumbai City - 25171089

  • solus software and systems
  • Mumbai City

Job Description:

Educational Qualifications Description Major work responsibilities includes
Conduct technical training courses in the configuration and use of Solus Access Control Time Attendance Solutions Course offerings include both On Customer Site and At Solus Training Centre Product Training
Provide Certification Testing following completion of instructing each class and provide feedback on student results
Coordinate with development manager and other departments to provide a high level of responsiveness to both external and internal customers
Development of training materials for new products and distance learning solutio ns
Develop and nurture relationsh ips with our end users and business partners by presenting a personable, professional image in all interactions with internal and external customers This includes staging a safe and non - intimidating environment for learning, and providing follow -up to ensure that all questions are answered
Provide periodic sales overview training seminars designed to emphasize product strengths and sales tactics; targeted for business partner sales personnel Desired Skills /Abilities Desired Education and /or Equivalent Experience,

Profile Summary:

Employment Type : Full Time
Industry : BPO / Call Center
Salary : Not Disclosed
Deadline : 20th May 2020

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