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Job Description:

Position Customer Support Executive Quality Department ( Only Male)

Experience 0-1 year
Qualification Bachelors or Masters in Food Technology / Bio Technology / Bio- Chemistry / Microbiology / Pharmacy or equivalent degree
Openings 4-5
Line up candidates with excellent communication skills ( verbal & written ) & knowledge of E-mail & MS- Excel
Responsibilities
Answer calls professionally to provide information about products
Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken
Follow up to ensure that appropriate actions were taken on customers requests
Refer unresolved customer grievances or special requests to designated departments for further investigation
Answer questions about products or the company
Ask questions to understand customer requirements
Enter and update customer information in the database
Handle grievances to preserve the company s reputation
Keep records of calls and sales and note useful information

Salary 1 Lac To 3 Lac 50 Thousand PA Industry ITES / BPO / KPO / LPO / Customer Service / Operations Work Experience 0 - 2 Years Qualification Other Bachelor Degree,

Profile Summary:

Employment Type : Full Time
Industry : Recruitment Services
Salary : Not Disclosed
Deadline : 08th Apr 2020

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