Job Description:

Customer Support Executive Customer Support Executive Customer Support Executive Customer Support Executive Responsibilities
SIM Card Management (Documentation according to the deployed SIM Cards at the client site)
Service report entries for Maintenance, New installation re- installation
Database of the deployed devices on the portal and at the client site
Database of the generated DIMTS Receipt Client Support Activities
Verbal Non- verbal communication with the client for effective efficient query resolution
Co- ordination with the technical team client for maintenance/ new installation / re- installlation regarding activities
Handle sales queries and communicate the same to Aashish Sir or Puneet Sir (Corporate queries)
Welcome call for new installed product feedback regarding services Skills
The candidate should have the knowledge about the data presentation (Bar graph, pie chart)
Report analysis (monthly report for revenues expenses)
He/ she should have the enthusiasm for working in team work
Good communication skill, polite speaking and have the approach for expanding production with his/ her skills Supported file type PDF, TXT, DOC, DOCX,

Profile Summary:

Employment Type : Full Time
Industry : IT - Software
Salary : Not Disclosed
Deadline : 20th Apr 2020

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