• Japan

Job Description:

About Us AppDynamics is the Application Intelligence company With AppDynamics, enterprises have real-time insights into application performance, user performance, and business performance so they can move faster in an increasingly sophisticated, software-driven world Our integrated suite of products is built on our innovative, enterprise-grade App iQ Platform that enables our customers to make faster decisions that enhance customer engagement and improve operational and business performance AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing, and optimizing complex application environments at scale which has led to proven success and trust with the worlds leading organizations Were rated as the best workplace by most of our employees in the world (https//wwwglassdoorcom/Overview/Working-at-AppDynamics-EI_IE31955111,22htm)

AppDynamics IT AppDynamics (https//wwwglassdoorcom/Overview/Working-at-AppDynamics-EI_IE31955111,22htm)

About the Role

We are looking for a Software Engineer to join our team This is a unique opportunity where you will get a chance to work in a fast-growing startup and learn new technologies As a customer support engineer, you will be responsible to provide the advanced technical support and solve the complex problems in customer environments

Provide basic technical support via email, phone, or other media to our customers in Japanese

Answer their questions regarding product usage or features, and resolve problems reported by customers in a timely manner

Create mock applications based on Java / J2EE and try our product to understand the customer situation better

About You

As AppDynamics provides the monitoring solution to various technology stack, we require you to have the wide and basic computer science knowledge and be an eager learner

Hands on experience in Object Oriented software development in any type of languages

BS in Computer Science or equivalent work experience

Experience in Java programming with the exposure to J2EE frameworks like Struts, Servlets, Spring, EJB, Hibernate, Coherence (or other Caching frameworks)

Strong Linux or Windows background

Working knowledge of Application servers like Websphere, Weblogic, Tomcat, JBoss, and Jetty

Experience of JDBC and familiarity with RDBMS server (at least one of Oracle, DB2, MS SQL, MySQL, Percona, PostgreSQL)

Excellent communication skills

Language Japanese native/Fluent, English business level

Working experience of technical support

Highly self-motivated to challenge learning new technology


JavaStruts/Servlets/Spring/EJB/HIbernate/Coherence J2EE


Websphere/Weblogic/Tomcat/JBoss/JettyApplication Server


Just a note Note to Recruiters and Placement Agencies AppDynamics does not accept unsolicited agency resumes Please do not forward unsolicited agency resumes to our website or to any AppDynamics employee AppDynamics will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes Unsolicited resumes received will be considered the property of AppDynamics AppDynamics is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other unlawful factor AppDynamics complies with all applicable laws, including those regarding consideration of qualified applicants with criminal histories (such as the San Francisco Fair Chance Ordinance) If your disability makes it difficult for you to use this site, please contact talentappdynamicscom AppDynamics participates in E- Verify

Travel Commitment 5~10 PERCENT



Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 18th Apr 2020

Key Skills:

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