• Customer Supply Executive Jobs in Hungary

  • Diageo India Pvt Ltd
  • Hungary

Job Description:

The Taste

The Customer Supply Executive (providing service to the Primary Distribution Europe 3rd party customers) reports to the Europe Primary & Supply Junior Manager and is a member of a team of 12 The Europe Customer Supply Team is responsible for the Supply Chain processes for the markets supplied, forecasting, troubleshooting customer relations, and issue resolution

The Customer Supply Executive has the following responsibilities

maximizing Partners sales by order management
Providing a High Quality Customer Service to agreed service standards
Continuously improving customer service levels and OTIF numbers in co-operation with the Commercial, Planning, Production, Finance and other parts of the business to strive for excellence in a highly competitive environment

Ingredients

Capturing and entering orders
Resolving delivery and price related issues
Managing promotional and malt stock allocations
KPI delivery in the area of OEA, OTIF
Relationship management with key customers, Credit Control Team, Commercial Team and warehouse, Planning Teams and Production Plants
Order management within pre-defined parameters as set out by Brand Owners
Handling all incoming customer queries and requests
Being responsible for proper communication between Diageo and customers
Maximising customer satisfaction level and order entry accuracy
Build credible relationship (strong networking, influencing and communication skills required)
Pro-active order management execution from creation to delivery to the customer
Manage export documentation processes
Single point of contact for customers and supply

How to serve

Essential

Fluency in English both written and oral
Strong customer service attitude
Good analytical skills
Strong interpersonal and communication skills
Good problem solving skills
Team player attitude
Attention to details / Accuracy
Outlook end Excel knowledge

Desirable

Customer Service experience (or related areas)
PC and System skills (SAP knowledge not a must, XLS, Word)
Turkish knowledge can be an advantage but not a must

Cherry on Top

Opportunity to climb up on the career ladder
We won the Fittest Workplace Award, of course we have a Gym
Urban legend is true, we do have a Rooftop Bar
Easy to reach downtown location
Our unique brands are available in our staff shop
We live our values and color our lives

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consumer Durables/FMCG, Manufacturing/Industrial
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Cost Accounting/ ICWA
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

Company
Diageo India Pvt Ltdarfix

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