• Customer Success Manager Sales Jobs in New York City

  • Getty Images
  • New York City
  • Save Job
  • 3 - 6 Years
  • Posted : above 1 month

Job Description:

Who You Are

The role is responsible for renewing contracts and increasing spend commitment from within an assigned Getty Images customer base You handle all aspects of the contract renewal process, from successful onboarding, to ensuring adoption/usage/consumption, proactively solving issues, teeing up and executing the renewal/upgrade, and more You will conduct customer performance reviews through discovery conversations, renewal negotiations and closure You delight in deep discovery and solution-selling Customer interactions and communicating is handled through telephone/email/chat for all aspects of sales cycle, including price and contract quotations, solicitation, inquiries, negotiation, and problem resolution Salesforce is used for entering orders, tracking, information gathering, troubleshooting, and research

Your Next Challenge

Follows up on all assigned/designated contract renewal opportunities
Handles all aspects of the renewal process, from onboarding to contract and customer performance review through negotiations to closure
Works closely with product specialists and supporting departments in structuring and executing renewal contracts
Meets and exceeds quarterly sales quota for contract renewals
Negotiates contract terms that meet clients needs yet maximize efficiencies and revenue streams for Getty Images
Enters accurate customer and sales data into Salesforce and related systems

What Youll Need
Experience consistently meeting or exceeding sales targets
Desired 3 years relevant experience in this field
Experience with enterprise/solution selling
Aptitude to grow and lock in revenue of client base of assigned accounts
Aptitude to sell and upsell, increasing customer retention and underpenetrated accounts
Ability to grow the number of users/contacts and build rapport to understand their business direction & short/medium term needs
Experience developing accounts and finding opportunities to grow accounts within a sector

Competencies

The successful candidate demonstrates strong Sense of urgency, time management, deep discovery to identify new and bigger solutions, overcomes objections of price and competition, problem solving persuasive presentation skills

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Entertainment/Media
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

Company
Getty Images

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