• Customer Success Engineer - Java/Python Jobs in Bangalore,India

  • Excellann Services

Job Description:

As a Customer Success Engineer you will

- Be responsible for seamless and smooth onboarding of new customers

- Conduct one-on-one sessions with customer technical teams to identify and overcome potential hurdles in onboarding

- Become a expert and handle top-level technical customer escalations

- Provide engineering assistance for API interaction (Python and Javascript required for working with REST API)

Your Superpowers

- 4+ years experience in a customer-facing technical role

- 2+ years experience with Java (small code commits, feature flagging)

- 2+ years experience with databases (SQL, NoSQL, SQL transformation operations)

- Experience with Python, Javascript, Shell script is a plus

- Excellent written and verbal communication skills

- Empathy for our customers You take time to understand their pains, needs and wants and will go the extra mile to make sure their issues are resolved

- Technologically Adept theres a lot to learn (and a lot to subsequently teach), so a good sense of intuition is a must

Benefits

- Opportunity to work with Silicon Valley start-up working on new technologies

- Competitive total compensation package (Salary + Equity)

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 19th Feb 2020

Key Skills:

Company Profile:

Not Mentioned

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