• Customer Solution Adoption Sr Specialist Jobs in South Korea

  • SAP Labs Pvt Ltd
  • South Korea
  • Save Job
  • 7 - 10 Years
  • Posted : above 1 month

Job Description:

SAP started in 1972 as a team of five colleagues with a desire to do something new Together, they changed enterprise software and reinvented how business was done Today, as a market leader in enterprise application software, we remain true to our roots Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all We believe that together we can transform industries, grow economics, lift up societies and sustain our environment Because its the best-run businesses that make the world run better and improve peoples lives


The SAP AppHaus team is a global design studio and part of SAP T&I Customer Innovation The team provides end to end strategic design and innovation services backed up by SAP technologies We support enterprise wide innovation and user experience (UX) design for customers in every industry from High Tech, to Consumer Goods, to Manufacturing and Automotive You will be involved in fast paced, challenging and strategic design projects for some of the most influential brands in the world Your work will have high visibility both SAP internally and externally to customers Your work environment will be creative, dynamic and fast pace and have reach and impact on a massive scale to some of our most strategic customers and their users

The primary focus of this role will be orchestrating end-to-end customer engagements from initial inquiry and pre-sales to UX issue discovery, solution definition and optimal service delivery to our customers, leveraging SAPs human-centered innovation approach As a part of the process you will be actively engaged with the field organization You will also be working closely with the product and services organizations and stakeholders within SAP that are offering services or undertaking UX initiatives (eg IBSO, DBS, DTO) Design Thinking is at the core of all our engagements as is the ability to effectively communicate UX design principles and decisions to stakeholders on all levels of the organization


Work with customers and design teams to formulate UX service delivery and co-innovation programs, which translate generalized business goals into concrete and measurable outcomes for customers
Develop solid program plans and milestones and deliverables and ensure execution by handling issues and roadblocks
Work consistently with other program managers to ensure effective development and deployment of UX methodologies and program management best practices
Help identify and formulate design-led co-innovation opportunities with customers on specific topics that have a high impact on all of our install base and end-users
Help align SAPs customer UX services portfolio cross SAP (eg IBSO, DBS, DTO)
Develop and lead customer projects that utilize T&I portfolio of technologies and solutions



Bachelors Degree required
Masters Degree preferred
Demonstrated experience leading cross functional teams
Demonstrable experience in creating and maintaining program deliverables such as charter, program/project management plan, status reports, communication plan etc
Demonstrated experience in managing issues, scope and quality while ensuring successful completion of projects within time and budget
Experience in communication and interaction with senior executives
Demonstrated interpersonal and informal team-building abilities
Demonstrated experience working in cross cultural and multidisciplinary teams and comfort with nonhierarchical organizations
Strong ability to inspire and convince internal stakeholders as well as customers and partners
Outstanding verbal and written communication skills that can facilitate discussions with multi-functional teams
Very good knowledge about SAPs solution and technologies preferred
Fluent in English and Korean

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Project Leader/ Project Manager
Salary : As per Industry Standards
Deadline : 10th Mar 2020

Key Skills:

Company Profile:

SAP Labs Pvt Ltdarfix

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