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  • 0 - 1 Years
  • Posted : 27 days ago
  • Openings : 25

Job Description:


We are hiring a Customer Service Representative to manage customer queries and complaints You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers



Job Role Ground Staff



Job Location Kolkata , Delhi



Age 18 to 30 years for male and 18 to 26 years for female



Qualification 10th pass and above for male and 12th pass and above for female



Responsibilities





  • Maintaining a positive, empathetic and professional attitude toward customers at all times


  • Responding promptly to customer inquiries


  • Communicating with customers through various channels


  • Acknowledging and resolving customer complaints


  • Knowing our products inside and out so that you can answer questions


  • Processing orders, forms, applications, and requests


  • Keeping records of customer interactions, transactions, comments and complaints




Skill  





  • Good communication


  • Pleasing personality


Profile Summary:

Employment Type : Full Time
Industry : Aviation / Aerospace Firms
Functional Area : Ticketing / Travel / Airlines
Role : Ground Staff
Salary : 150000.00 - 275000.00
Deadline : 20th Nov 2019

Key Skills:

Company Profile:

Not Mentioned

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