• Customer Service Officer with Leading Private Bank Payroll-Thane Jobs in Mumbai,India

  • HY FLY CONSULTANCY

Job Description:

Opening in Banking Sector on Direct Bank Payroll Job

Designation -AM / PHONE BANKING OFFICER

Qualifications -Graduate Fresher can appear

Shift Timing -930 am-630 pm

Salary -Upto 17k depended on your Interview(+ variables + Incentives)

Location -Thane , Vashi

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Develop and Expands Existing high Net worth Customer Relationships sourcing family accounts cross sell bank products & build penetration for remote banking channels like net/mobile banking informs customer of new products or product enhancement to further expand the banking relationship Maintain complete Relationship record for assigned customer account

Customer Service Officer with Leading Private Bank Payroll-Thane

 

Hiring For Phone Banking Officer with Leading Private Sector Bank 

Location Thane

Designation Phone Banking Officer

 

Grade Assistant Manager

Process Voice process (Inbound / Outbound)

Shift Females - Day Shift

Males - Day shift (Rotational)

Salary 

Freshers 170 LPA 

Experienced upto 3 LPA (Depending on last drawn salary & interview performance)

Job role 

1 Handling Customer Queries and Providing Information as per Defined Standards

2 Effective Re dress of all Customer Complaints and Providing Solutions/escalating Problems

3 Follow Up On Escalations and Closing Them

4 Educating Customers About Banks other Products and Services

5 Generating Leads and Passing Them to Concerned Department

6 Providing Feedback to the Team Leaders About Product and Process and Contribute to the Improvement

7 Educating Customers About Channel Migration

8 Improve Efficiency as per Interactions and Feedback Received

9 Updating Product and Processes in Data bank

10Dealing with Banking schemes

11Pitching for banking products to the customers

12Achieving set targets for the company

Eligibility Criteria 

-Should be a Graduate

-Should Have Good Communication skills in English

-Should be Flexible with Shifts

-Should be interested working in a banking sector

Benefits 

-Will be on the direct Payroll of Bank

-Each and every bank holidays will be given

-Can apply for Internal job posting

 

 

 

If you are interested in Above profile call /Miss call / SMS / Whatsaap on below nos

8169642494 - Simran

 

Or email your resume on hyflyhr1gmailcom with subject Line Phone Banking Officer - Bank Payroll

Hy Fly Consultancy

Free Placement / No Registration Charge










Mumbai

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking, CRM/CallCentres/BPO/ITES/Med.Trans
Functional Area : Operations/Customer Service/Telecalling/Backend, Banks/Insurance/Financial Services
Role : Voice Process - Both BPO Type,Banking -General
Salary : Rs 1.80 - 3.40 Lacs p.a.
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

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