• Customer Service Executives Jobs in Mumbai,India

  • Synthesis Winding Technology Pvt Ltd.

Job Description:



  • Resolve product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution



  • Maintain financial accounts by processing customer adjustments



  • Recommend potential products or services to management by collecting customer information and analyzing customer needs



  • Prepare product or service reports by collecting and analyzing customer information



  • Contribute to team effort by accomplishing related results as needed



  • Manage large amounts of incoming calls







  • Generate sales leads



  • Identify and assess customers’ needs to achieve satisfaction



  • Build sustainable relationships of trust through open and interactive communication



  • Provide accurate, valid and complete information by using the right methods/tools



  • Meet personal/team sales targets and call handling quotas



  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
    resolution

  • Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : Advertising/PR/Event Management
    Functional Area : Operations/Customer Service/Telecalling/Backend
    Role : Shift Supervision,Soft Skills Training
    Salary : As per Industry Standards
    Deadline : 17th Mar 2020

    Key Skills:

    Company Profile:

    Company
    Synthesis Winding Technology Pvt Ltd
    We introduce ourselves as a leading manufacturer and exporter of Automatic Coil Winding machines, Transformers Winding Machine Past 25 years, we are involved in design, manufacture and sales of a comprehensive range of Winding machines viz Coil Winding Machines, Transformer Winding Machines, Semi-automatic and Fully automatic winding machines, catering to various sectors like power, automobile, electrical and electronics, healthcare, aerospace, defense and many more

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