• Customer Service Executive - Voice Jobs in Bangalore,India

  • Leading retail Firm

Job Description:

 Designation Customer Service Executive – Voice - 1 vacancy

 

Fresher or up to 1 year experience

 

Job Summary

Our Company is look out for experienced Customer service Executives to deliver accurate and professional customer service to our customer’s They will be responsible to deliver timely, accurate and professional customer service to all our customers over phone and email Candidates should have strong communication skills

Knowledge & Skills Required 

·       Excellent communication skills (written and verbal)

·       Ability to communicate correctly and clearly with all customers

·       Excellent documentation skills

·       Ability to use a desktop computer system

·       Demonstrates a proficient knowledge of email applications

·       Should be able to fluently speak  English, Hindi and Kannada

 

Roles & Responsibilities

 

·       Interact with existing customers over the phone and explain the Offers, Promotions, and Reward Points that are being run in Shopbox Stores

·       Should be able to empathize with and prioritize customer needs

·       Will have to resolve challenging customer issues, escalating when necessary

·       Will be responsible to clearly understand and state the issues customer presents

·       Will be responsible to document all customer interactions in the agreed formats

·       Shift Timings - 1000 am To 600 PM

CTC 2L TO 3L

 

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Internet/Dot com/ISP, Retailing
Functional Area : Operations/Customer Service/Telecalling/Backend
Role : Any Process - Domestic BPO Type,Blended Process - Domes
Salary : Best in Industry
Deadline : 18th Mar 2020

Key Skills:

Company Profile:

Company
Leading retail Firm


Address
No359,2nd Cross10th Main,1st Block,3rd Stage,Basaveshwaranagar


Contact Details
++91-7625059798


Executive Name
Nagaraj
Leading retail Firm ,

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