• Customer Service Automotive Service Supervisor Jobs in Dubai - 25643759

  • AL-FUTTAIM GROUP
  • Dubai
  • Save Job
  • 5 - 8 Years
  • Posted : above 1 month

Job Description:

Location Abu Dhabi, AE

Company Al Futtaim Private Company LLC

Job Requisition ID 45484

No two days are the same at Al-Futtaim, no matter what role you have Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get The chance to push the limits every single day

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees Youll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us

Come join us to live well, work better, and be the best

Customer Service Automotive Service Supervisor - Automall - Al Futtaim - Abu Dhabi

To handle aftersales customer concerns and resolve effectively to achieve maximum customer satisfaction as per Al Futtaim standards Update Customer Concern Management System within set time by contacting the customers, follow up on jobs and deliver in time to ensure customer retention for business development

Minimum Qualifications and Knowledge
A Degree/ Diploma in Automobile/Mechanical Engineering

Experience At least 5 years experience in similar role within a reputable automotive dealership or customer service field

Job-Specific Skills
Strong English Communication skills
Monitoring/Assessing performance of self, other individuals, or organisations to make improvements or take corrective action
Strong analytical, communication and inter-personal skills with administrative competence vital for this role
Computer literate with a solid understanding of Microsoft applications
An enthusiastic, flexible and positive attitude towards providing an excellent service to our customers
Proactive approach when dealing with customer complaints Should have the ability to resolve discrepancies and issues

Behavioural Competencies Ability to handle high level of activity, Emotional Maturity to handle and satisfy internal and external customers, Sensitivity to work and excel in a multicultural work environment Ability to remain focussed on the set monthly targets and to be self-driven to achieve and excel them

Were here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish

Before you click apply Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consumer Durables/FMCG, Retailing
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 11th Jul 2020

Key Skills:

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