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  • 0 - 6 Years
  • Posted : above 1 month
  • Openings : 50

Job Description:

Job Summary


It is a full-time job opportunity

It is a work from home opportunity Approved by our client for all scheduled 8 hours

Candidates to ensure uninterrupted internet connectivity and ‘work-like’ environment at home location

Eight (8) hours rotational shift, including night shifts

No, holidays during peak time like during nationwide “sale period”

On getting a job candidate will have to have power backup system at home like

inverter, generator, UP or get one installed post getting the job


Should live within 30 km radius from the city



Those who have finished graduation or those who do not plan to study full time post 12 th

standard should apply only The e-commerce company will not entertain candidates

pursuing a regular college or preparing for a competitive exam




Responsibilities and Duties

A Customer Service Associate is a critical part of every E- Commerce portal that values its customers


Key Skills

English Proficiency, Excellent Communication skills, Basic Computer knowledge, Excellent Typing skills, Graduate


Required Experience and Qualifications


Action oriented, self-disciplined and organized

Effective time management skills and ability to prioritize work time to ensure productivity and department standards

Ability to communicate clearly with customers

Good comprehension skills – ability to clearly understand and address customer issues appropriately

Good typing skills with Good composition skills – ability to compose grammatically correct, concise, and accurate written responses

Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer



Training will be provided to candidates selected to help them crack the interview process of the

E-Commerce MNC The training will be for 8 days, 2 days will be a face to face classroom

lecture and 6 days will consist of virtual/ online training, full-time assistance

Profile Summary:

Employment Type : Full Time
Industry : BPO/ITES
Functional Area : ITES / BPO / KPO / Customer Service / Operations
Role : Associate/Sr. Associate -(NonTechnical)
Salary : 150000.00 - 225000.00
Deadline : 04th Oct 2019

Key Skills:

Company Profile:

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