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  • 0 - 6 Years
  • Posted : above 1 month
  • Openings : 50

Job Description:


Job Summary



 



It is a full-time job opportunity



It is a work from home opportunity Approved by our client for all scheduled 8 hours



Candidates to ensure uninterrupted internet connectivity and ‘work-like’ environment at home location



Eight (8) hours rotational shift, including night shifts



No, holidays during peak time like during nationwide “sale period”



On getting a job candidate will have to have power backup system at home like



inverter, generator, UP or get one installed post getting the job



 



Should live within 30 km radius from the city



 



 



Those who have finished graduation or those who do not plan to study full time post 12 th



standard should apply only The e-commerce company will not entertain candidates



pursuing a regular college or preparing for a competitive exam



 



 



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Responsibilities and Duties



A Customer Service Associate is a critical part of every E- Commerce portal that values its customers



 



Key Skills



English Proficiency, Excellent Communication skills, Basic Computer knowledge, Excellent Typing skills, Graduate



 



Required Experience and Qualifications



 



Action oriented, self-disciplined and organized



Effective time management skills and ability to prioritize work time to ensure productivity and department standards



Ability to communicate clearly with customers



Good comprehension skills – ability to clearly understand and address customer issues appropriately



Good typing skills with Good composition skills – ability to compose grammatically correct, concise, and accurate written responses



Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer



 



 



Training will be provided to candidates selected to help them crack the interview process of the



E-Commerce MNC The training will be for 8 days, 2 days will be a face to face classroom



lecture and 6 days will consist of virtual/ online training, full-time assistance

Profile Summary:

Employment Type : Full Time
Industry : BPO/ITES
Functional Area : ITES / BPO / KPO / Customer Service / Operations
Role : Associate/Sr. Associate -(NonTechnical)
Salary : 150000.00 - 225000.00
Deadline : 04th Oct 2019

Key Skills:

Company Profile:

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