Job Description:

Customer Service Assistant Manager Chennai, Ahmedabad

Hiring for Reputed Manufacturing Company

7 - 12 Years


INR 7,00,000 - 8,00,000 PA

Interacting with customers to ensure the company can satisfy their needs
Overseeing deliveries from PO to dispatch until final delivery
Interacting with the companies US, or European based customers regularly
Working with the internal supply chain to help in getting goods delivered on time & in full
Getting heavily involved with Purchase & Production teams to help OTIF delivery and ensuring regular follow up on delays
Monitor monthly sales budget and support in target achievement
Drive improvements in business processes, work towards improving ERP system and reduction of manual work
Develop internal process to resolve and reduce customer complaints Establish good rapport with your customers
Review purchase orders and shortages Ensure Order fulfilment and service deliverables are achieved as per customer requirements
Co-ordinating on all outward shipments to customers across the world
Ensure documents related to exports, regulatory requirements are processed with accuracy
Handling payments & payment reconciliations
Must have worked in a company that does international exports via Sea
Should have handled exports to the Middle East, Saudi Arabia before
Must have worked on an ERP system, preferably JD Edwards (Oracle), or SAP
Must be very well versed in spoken and written English
Proactive and aggressive
Result oriented
Should have managed people before
Ability to grow into a leadership role
Candidates who have Arabic, French language would be a big advantage
Must be someone from a Supply Chain, or Customer Service background
Person should have worked in a MANUFACTURING FMCG company

First 6-9 months will be based in Chennai, India to carry out on the job training Following this, the role will be based in Ahmedabad, India

Salary INR 7,00,000 - 8,00,000 PA
Industry FMCG / Foods / Beverage
Employment Type Full Time, Permanent


Customer Service Supply Chain

Company Profile

AP Management Consultants Pvt Ltd

Reputed Manufacturing Company

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consumer Durables/FMCG
Functional Area : Materials/Logistics/Supply Chain Mgmt/Procurement
Role : Purchasing/Sourcing
Salary : As per Industry Standards
Deadline : 19th Apr 2020

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