• Customer Relationship Officer - Banking Sector Jobs in Bangalore,India - 25553806

  • HDFC Bank Ltd
  • Save Job
  • 1 - 3 Years
  • Posted : above 1 month

Job Description:

Position Customer Relationship Officer - Banking Sector

Qualification Any Graduate

Exeperience Min 1 Year of experience in any sales and Mareketing

CTC 180 L/A to 260 L/A + Incentive


Key responsibilities

 Responding to queries, complaints and requests from centres via email and telephone

 Communciating with other departments to meet centres’ needs and requirements

 Maintaining proactive, regular contact with centres to promote relationships and

- Provide leadership and training relating to our products to maximise opportunities for up-selling and cross-selling for existing and prospective centres

- Encourage maintained and increasing levels of revenue from centres

 Regularly checking centre websites and providing advice and support on compliance around marketing of qualifications

 Maintaning records of all contact with centres using CRM system

 Work to maintain and improve regulatory compliance in all areas of responsibility

 Maximise opportunities for cross-selling and up-selling

 Support sales projects by making calls to existing and potential centres with a focus on selling TQUK products

 Support Business Development team in booking appointments for current centres

 Establish and maintain excellent product knowledge with an overview and understanding of the wider education sector

 Providing regular reports on activity to Operations Manager


Key requirements

 Have excellent verbal and written communication skills

 Be organised and able to prioritise your workload

 Be driven to meet deadlines to promote customer service

 Be dedicated to providing world class customer service

 Be able to think on your feet and respond to customer demands and solve problems

 Be prepared to work in a regulated environment with a constant eye to maintaining and improving regulatory compliance

 Be comfortable working to set standard operating procedures

 Be comfortable in working towards weekly and monthyl targets

 Be comfortable in working with minimal supervision


Interestede Candidate can Directly Apply Here


Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking, Others - Finance , Loan , Insurance , Sales and Business development.
Functional Area : Banks/Insurance/Financial Services, Sales/Business Development
Role : Bank Assurance, Client Servicing, Direct/Commission Sal
Salary : Rs 1.80 - 2.60 Lacs p.a.
Deadline : 30th Jun 2020

Key Skills:

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