• Customer Relationship Manager Jobs in Kanpur,India - 25315504

  • AMAX PLACEMENT SERVICES Hiring For Automobile Company
  • Save Job
  • 4 - 9 Years
  • Posted : above 1 month

Job Description:

Customer Relationship Manager Job Duties

Attracts potential customers by answering product and service questions suggesting information about other products and services
Opens customer accounts by recording account information
Maintains customer records by updating account information
Resolves product or service problems by clarifying the customers complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment following up to ensure resolution
Maintains financial accounts by processing customer adjustmentsRecommends potential products or services to management by collecting customer information and analyzing customer needs
Prepares product or service reports by collecting and analyzing customer informationContributes to team effort by accomplishing related results as needed

Customer Relationship Manager Skills and Qualifications

Graduation must with English Fluency, Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking

Profile Summary:

Employment Type : Full Time
Industry : Automobile / Auto Ancillaries
Salary : Rs 1.5 - 2.0 Lakh/Yr
Deadline : 03rd Jun 2020

Key Skills:

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