• Customer Relationship Associate Inbound Jobs in Navi Mumbai,India

  • Xploretech Global Solutions Pvt Ltd

Job Description:

Dear Jobseeks,

We have an urgent on going requirement for one of our best client in Insurance

Below is the Job details;

Position- CRM Inbound

Location - Vashi (2 min walkable distance from Vashi Station)

Shift- Rotational Day shift

CTC- Best in Industry

Male candidate preferred

Freshers are most welcome

Role & Responsibilities

1 Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required Processing each call / mail / chat in accordance with IL standards

2 Provide/take relevant information and update the system/s accordingly Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority Provide the Customer with a clear explanation of the action taken

6 Ability to achieve stretched targets and able to manage the organization standards

7 Maintain Superior quality service by following organization standards

Education Requirements/ Skills

1 Any Graduate

2 Typing speed of 30 to 40 wpm

3 Minimum 0-3 years of relevant experience of domestic/international BPO

4 Strong interpersonal, problem-solving skills and verbal and written communication skills

5 Strong computer knowledge and technical skills

Kindly send your cv on sonaligxploresolcom or contact Sonali-9372788526

Any reference would be highly appreciated

Regards,

HR Team

Profile Summary:

Employment Type : Full Time
Industry : Aviation / Airline
Salary : Not Disclosed
Deadline : 14th Mar 2020

Key Skills:

Company Profile:

Xploretech Global Solutions Pvt Ltd
IT/ITES Consultant, with a Payroll and recruiting domain,
currently serving multiple clients in regards to manpower services
Email sonaligxploresolcom
Telephone 9372788526

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