• Customer Order Fulfillment Specialist Jobs in Bangalore,India

  • Motorola Mobility, Inc.
  • Save Job
  • 12 - 15 Years
  • Posted : above 1 month

Job Description:

Position Description
Lenovo is a US $46 billion global Fortune 500 company and a leader in providing innovative consumer, commercial and enterprise technologies Globally, our product lines include a full range of commercial and consumer PCs, servers and workstations, and a family of mobile internet devices including tablets and smart phones We design and build our products to bring progress to the world Serving customers in more than 160 countries, we take our inspiration from the drive and imagination of the people who make things happen; our technology helps those who do, do better

At Lenovo we employ more than 60,000 people worldwide and our people share a common aspiration to be the very best Whether serving our customers, working as a team or contributing to the community, we are working to build a unique company A company that delivers unparalleled products created and supported by people with a wealth of different cultures and experiences Our strength lies in this diversity We are dedicated to fostering an environment that encourages entrepreneurism and ownership A workplace where peoples talents can be challenged and their efforts recognised and rewarded We employ fantastic peoplecome join the fun!

Understanding / availability of timely forecast & supply commit for Qtr
Interlock with Product & Demand supply team for committing the month & Qtr CA (Customer acceptance)
Manage E2E order tracking/closures & customer experience cycle for Commercial Business ODM supply triggers, FGI readiness, Logistics coordination, Billing & Delivery closures
Monitoring aged order status & drive to minimize such cases Clearing the challenges on customer dependency & supplies to maximize CA
Look for opportunities to save costs via remodeling SC network / leverage any best practices to improve cost, efficiency & productivity
Online order visibility status on LOTS (Lenovo Order Tracking System) & leverage available functionalities for improved customer experience
High lighting the Critical order list & work with AP team to ensure better customer experience
Push customers on delivery acceptance to avoid detention
Ensure the Wkly / Monthly CA as committed
Monitor & Deliver key KPIs - Delivery Accuracy, OTD (Order to Delivery), MOT (Mode of transportation), FGI closure within target & Ensure no Obsolesce hit to P&L

Inventory Management
High lighting the > 60 days Inventory with Product team & working on Consumption plan Ensure no E&O impact (tracking returns & highlight to PM team for closures)
Inventory control by mapping the weekly free FG with the reasons & ensure commits to consume those FGI are received from Product teams
Meet overall country budget on closing FGI

Position Requirements
Must Have Bachelors degree, business administration or a related discipline in Supply Chain
Desired MBA Supply Chain Management / Any other certification or specialization in Supply Chain management
12 - 15 year experience in Supply Chain Management
3 -4 year experience in team management /people management
Ability to multi-task, research and analyze different aspects of supply chain
Team management
Strong presentation, sales, negotiation and influencing skills
Adapting and responding to change
Achieving personal work goals and objectives
Leading and initiating action
Persistence and resilience

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : Materials/Logistics/Supply Chain Mgmt/Procurement
Role : Supply Chain Management
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

Motorola Mobility, Incarfix

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