• Customer Operations Team Leader with German skills Jobs in Romania

  • HP Inc.
  • Romania

Job Description:

Leads team effort of individual contributors to resolve moderately complex issues
Acts as a first point of contact for top-tier customer accounts with high complexity, coordinating support on a broad range of daily operational matters
Resolves high impact operational issues (eg, issues related to global trade and compliance policies, issues with high dollar-value exposure)
Coordinates with or leads other functions and organizations to resolve issues (eg, sales teams, supply chain, logistics) as they relate to customer support
Champions a specialized topic (eg, order management, special pricing) and trains other team members
Spearheads efforts to optimize current processes, often collaborating with other groups within HP to improve day-to-day activities
Represents team as a subject matter expert on complex internal processes to other functions and organizations

Education and Experience Required

First level university degree or equivalent experience
Typically 4-6 years of related experience (eg, supply chain, customer service, procurement, financial management)

Knowledge and Skills

Advanced communication skills with ability to convey high impact messages clearly (verbal, written and presentation) to peers and management within and outside of HP Mastery in English and German
Advanced understanding of highly complex internal operational issues (eg, opportunities to improve current processes)
Advanced problem-solving and analytical skills
Broad, in-depth knowledge of the end-to-end process of sales operations
Solid knowledge of local legal compliance issues
Advanced teamwork and collaboration skills
Demonstrated project management skills
Ability to structure and apply advanced organizational skills to manage daily operational issues

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Cost Accounting/ ICWA
Salary : As per Industry Standards
Deadline : 18th Mar 2020

Key Skills:

Company Profile:

HP Incarfix

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