• CUSTOMER ENGINEERING IT APPLICATIONS ANALYST Jobs in United States Of America

  • Air Products
  • United States Of America, Usa

Job Description:

CUSTOMER ENGINEERING IT APPLICATIONS ANALYST

US-PA-Allentown

Job Description and Qualifications

POSITION SUMMARY

The mission of the Strategy and Work Process group is to lead, evaluate and improve all work processes and support platforms as well as establishing strategies to standardize and facilitate effective management of cost, operational excellence and safety in Product/Project Engineering, Electronics, Asset management, Maintenance and Construction services supplied by the Customer Engineering across all sub regions of Americas IG A key aspect of the support platforms are the IT systems used by the CE Organization The CE IT Applications Analyst position is responsible for the design and support of the IT systems used to enable the mission of the group

The individual will be responsible for scoping, requirements definition, application analysis and functional design of new CE IT solutions and improvements to existing systems A critical component of this role is to work with the IT organization to implement and support those systems post-release For shared/cross regional systems, you will also need to work with colleagues in other regions to plan and oversee system changes, as well as share best practices and help develop long term systems strategies

Principal Accountabilities

This position is accountable for the following

First level support/administrator for Field Service Management platform on Salesforcecom architecture
Gaining a deep understanding of the IT systems and interfaces used by the CE organization
For new IT systems and improvements to existing systems, accountability and responsibility for eliciting, validating and documenting business requirements which meet the objectives of the specific CE initiative
Ability to understand and help resolve complex business requirements
Responsibility for building test strategies and cases and ensuring all functionality is tested prior to deployment
For IT supported systems, act as the primary liaison to develop and implement the changes Ensure strong communication between the CE and IT organizations as well as with other regions on cross region initiatives
Work closely with IT and where applicable, IT PMs to ensure successful completion of project work youre doing Help define and implement post project support models and processes In some cases, individual will be responsible for 1st or 2nd level support
Responsible for designing and conducting systems training
For smaller and less complex systems not supported by IT, the individual will be responsible for development of the tool in addition to doing the analysis and design Eg, development of small MS EXCEL based systems using VBA or HTML5/CSS/JavaScript

MINIMUM REQUIREMENTS AND QUALIFICATIONS

This position requires strong knowledge and skills in the following areas

Bachelors degree in technical discipline such as information technology or engineering, or equivalent work experience
3 to 5 years IT experience, with a focus on requirements analysis Some basic programming in VBA, NET or other basic language and SQL experience is required
Experience designing solutions using SharePoint and InfoPath Designer is a plus Experience with Net framework using C#/VBNET or other more sophisticated development is not required but is useful
Experience designing and developing reports (Qliksense)
Proven experience with related business activities within their functional expertise
Strong problem solving and teamwork skills
Strong written and interpersonal skills
Strong presentation skills and ability to lead scoping and requirement gathering sessions
Ability to work with minimal supervision
Initiative in learning and implementing new technologies and methods/concepts
Ability to multi-task in a busy work environment
Basic experience in Forcecom platforms is helpful

We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by Air Products, will be contacted

To learn more, visit About Air Products

Air Products is an Equal Opportunity Employer (US) You will receive consideration for employment without regard to race, color, religion, national origin, age, citizenship, gender, marital status, pregnancy, sexual orientation, gender identity and expression, disability, or veteran status

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Req No

26598BR

Type of Relocation Benefits Provided

None

Employment Status

Full Time

Employment Type

North America - Exempt

Organization

Global Industrial Gases

Business Sector / Division

Industrial Gases Americas

Region

North America

Country

United States

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Petrochemicals, Manufacturing/Industrial
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 15th Mar 2020

Key Skills:

Company Profile:

Company
Air Productsarfix

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