• Customer Care Specialist Jobs in Kolkata,India - 25082096

  • EXPERIAN SERVICES INDIA PVT LTD

Job Description:

The successful candidate will


  • Demonstrate strong communication skills through active listening, understanding the customer s needs, and identifying actions to help him/her achieve their objective quickly



  • Provide exceptional customer care in a fast-paced environment



  • Effectively use systems to capture consumer data and actions; accuracy and compliance are an absolute must



  • Help consumers understand credit bureau processes and educate on appropriate steps to request corrections; take action to process disputes when required



  • Provide information about credit-related memberships, services, and product offerings; advocate for solutions that will help callers improve their creditworthiness

Qualifications

  • 1+ years experience in customer service; call center experience is a plus



  • High School Diploma or GED; college experience preferred



  • Very good oral communication skills; ability to accurately record essential information



  • Very good PC / mainframe computer skills; ability to meet compliance requirements



  • Must be able to successfully pass our Employee Background Screen which will include criminal background check, previous employment and education verification, as well as a drug screen



  • Credit is not just a score; it s a skill Here at Experian we encourage you to complete the credit review process as we look at a variety of factors not just your credit score Be sure to check your spam or junk mail to complete the credit review portion of the process




,

Profile Summary:

Employment Type : Full Time
Industry : Recruitment Services
Salary : Not Disclosed
Deadline : 11th May 2020

Key Skills:

These free online tutorials may interest you

People who search this job also searched for the following Keywords

Sourced**

All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd DMCA.com Protection Status