• Customer Care Specialist Jobs in Kolkata,India - 25082096


Job Description:

The successful candidate will

  • Demonstrate strong communication skills through active listening, understanding the customer s needs, and identifying actions to help him/her achieve their objective quickly

  • Provide exceptional customer care in a fast-paced environment

  • Effectively use systems to capture consumer data and actions; accuracy and compliance are an absolute must

  • Help consumers understand credit bureau processes and educate on appropriate steps to request corrections; take action to process disputes when required

  • Provide information about credit-related memberships, services, and product offerings; advocate for solutions that will help callers improve their creditworthiness


  • 1+ years experience in customer service; call center experience is a plus

  • High School Diploma or GED; college experience preferred

  • Very good oral communication skills; ability to accurately record essential information

  • Very good PC / mainframe computer skills; ability to meet compliance requirements

  • Must be able to successfully pass our Employee Background Screen which will include criminal background check, previous employment and education verification, as well as a drug screen

  • Credit is not just a score; it s a skill Here at Experian we encourage you to complete the credit review process as we look at a variety of factors not just your credit score Be sure to check your spam or junk mail to complete the credit review portion of the process


Profile Summary:

Employment Type : Full Time
Industry : Recruitment Services
Salary : Not Disclosed
Deadline : 11th May 2020

Key Skills:

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