• Customer Care Representative Jobs in Noida,India - 23846007

  • Crowe LLP

Job Description:

Customer Care Representative

Req #



Noida, UP IN

Job Category


Job Summary This role will assist all of M&D with the following

Processing Orders and Renewals for Product Sales (Crowe IP, Microsoft D365, NetSuite, Adaptive, Archer, Azure, ServiceNow)
Management of product Crowe/Vendor Renewals & Crowe Requirements needed to renew (certifications, etc)
CRM Management - New product sale opportunities entered and maintained throughout the sales process, including new engagement setup for Product Sales
Reconciliation and management of payments received from vendors, sales tax application, and product invoices sent to customers
Report optimization & building - identifying new ways to optimize our current reporting process, efficiency improvement
Manage customer request related to product sales

Company Overview Your Journey at Crowe Starts Here

At Crowe, you have the opportunity to deliver innovative solutions to todays complex business issues Crowes accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a Best Place to Work We are 75 years strong and still growing Come grow with us!

Qualifications 3 Years of experience in vendor management and/or customer services
Strong understanding of excel and other reporting tools
Strong attention to detail
Strong problem solving skills
Strong communication skills
Ability to multitask
Bachelors in Business Administration, Business Management or related field

Build a Successful Future in Consulting!

At Crowe, Consulting professionals provide thought leadership, process expertise, and technology insight in order to help clients identify, assess, evaluate, and reduce risks Our Consulting professionals serve large organizations across many industries in an environment where innovation and new ideas are highly encouraged Through various programs, we provide you with learning and reinvention through high-impact formal and systemic training, including industry, solution, technology, and consulting training, as well as certification You will be part of a strong global team environment with a fast-paced, challenging, and collaborative setting

At Crowe, we strongly endorse an open door policy Our partners are approachable and accessible across the entire organization Our team-based culture encourages partners to be in touch with our professionals and active on client projects The partners of our company lead by example and maintain a strong two-way channel of communication with their teams We strive to create an environment that is relaxed, fun, dynamic and fulfilling Our team-based culture has not only resulted in successful projects, but in long lasting friendships as well Overall, our people find their career choices to be highly rewarding and fulfilling

How You Can Grow

We will nurture your talent in an inclusive culture that values diversity You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and dreams

Crowe (wwwcrowecom) is one of the largest public accounting, consulting and technology firms in the United States Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services Crowe is recognized by many organizations as one of the countrys best places to work Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world

Visit Crowecom and find out what its like to work at one of the 50 Best Workplaces for New College Graduates Crowe ranked seventh on this Fortune list, in addition to being named one of Fortunes Top 100 Best Companies to Work For and among Fortunes 20 Best Workplaces in Consulting & Professional Services In these surveys, Crowe personnel attribute the following policies to making Crowe a great place to work

Innovation Each year, Crowe invests about two percent of firm revenue in new product development funding to develop ideas brought forward by its people Building upon a foundation of deep industry specialization, Crowe professionals follow a detailed innovation road map to create original, practical solutions that help address their clients biggest challenges This process allows them to see their ideas through from start to finish

Mobility strategy Rolled out more than two years ago, this strategy defied the norm of the professional services industry It allows Crowe personnel to work where theyre most productive whether that be the office, their home or elsewhere and wear jeans while theyre in the office This policy continues to receive great reviews on annual internal employee engagement surveys

Benefits The firm promotes healthy living through its internal well-being portal, which allows Crowe individuals to complete wellness activities such as exercise challenges, healthy eating, doctor visits and mindful lifestyle changes for gift cards and health insurance premium reductions Additionally, on top of its healthcare and retirement programs, Crowe recently expanded its paid time off policies for military leave and all new parents

Community service Recently acknowledged in the Fortune Best Workplaces for Giving Back list, the firm places a high priority on community service In honor of the firms 75th year, Crowe personnel not only achieved, but surpassed their goal of 75,000 hours of volunteering Were proud to announce that we volunteered 82,000 hours giving back to the communities where we live and work Thats the equivalent of 39 full-time employees at the nonprofits we served! In addition, Crowe has policies in place to align its charitable contributions with the volunteer efforts of its people

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking, Banking
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Audit & Risk
Salary : As per Industry Standards
Deadline : 18th Apr 2020

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