• Customer Care Executive Jobs in Thiruvananthapuram,India - 25670123

  • Sun India
  • Save Job
  • 1 - 5 Years
  • Posted : above 1 month

Job Description:

What is Customer Care Executive role


  • Manage large amounts of incoming calls

  • Generate sales leads

  • Identify and assess customers’ needs to achieve satisfaction

  • Build sustainable relationships and trust with customer accounts through open and interactive communication

  • Provide accurate, valid and complete information by using the right methods/tools

  • Meet personal/customer service team sales targets and call handling quotas

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents

  • Follow communication procedures, guidelines and policies

  • Take the extra mile to engage customers




  • RegardsSUN INDIA

     HRNAINA = 7618219468

    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : Projects/Infrastructure/Power/Energy
    Functional Area : Operations/Customer Service/Telecalling/Backend
    Role : Soft Skills Training, Technical/Process Training
    Salary : Rs 4.50 - 10.50 Lacs p.a.
    Deadline : 14th Jul 2020

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