• customer Advocacy engineer II Jobs in Bangalore,India

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  • 3 - 6 Years
  • Posted : above 1 month

Job Description:

At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work What sets us apart Our people and our relentless dedication to helping our customers make their mark on the world

We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy We live by our three values partner, innovate and act

Our legacy inspires us as we forge ahead, always pushing to discover whats next Every day is a new opportunity to advance and grow ourselves, our company and the industry Some people call it an obsession, we call it a way of life

What you need to know about the job

Job ID 1049754

Primary Location Bangalore, Karnataka

Job Category Engineering

Schedule Full time

Shift No shift premium (India)


Looking for 3 years of experience in supporting Aruba Products and Customers
Provide pre and post sales Design and consulting services to Aruba-HPE teams, customers and partners for various technologies and solutions
Provide Complete services lifecycle for the customers including Plan, Design, Implementation, Migration and Optimization
Plan Creating customer requirement document and business outcome plan
Design Creating high level and low-level design documents based on customer requirements
Implementation Preparing the installation plan includes Network implementation plan and Network ready for use plan
Migration Preparing migration including Method of Procedure and migration validation checks
Optimization Working on continuous improvement of network operations, uptime and security conformance
Ability to multitask and work independently when required, with little supervision or direction
Excellent oral and written communication skills, presentation and interpersonal skills, and the ability to interface to senior levels of the customer organization
Formulate action plans (technical and operational) for analysing and resolving reported issues
Simulate customer designs in lab
Participate in solution development and publications for knowledge base
Work effectively in a team environment including Aruba and Customer colleagues; QA, engineers, and field organizations
Required to travel to customer sites for consulting, training purposes, business reviews
Provide Quarterly Customer Review meetings, providing technical status and recommendations

Required Qualifications

Bachelor degree in Computer Engineering or Electrical Engineering required
Minimum of three (3) years experience in customer-facing consulting and design experience required
Minimum of three (3) years experience with one or more of the following Aruba products;

IAPs/Controllers, Airwave, ClearPass, Central, Aruba switches

Knowledge of authentication protocols and servers required
Understanding & experience in configuring & troubleshooting VoIP protocols like SIP, SVP, H323 etc required
Demonstrable experience identifying areas-of-opportunity for process improvement
Demonstrable experience in customer network design and implementation

Preferred Qualifications

Technical and consulting experience supporting networking products and solutions with advanced expertise in network switching, routing and security highly desired Industry certifications like CCIE, CWNA, ACCP, ACMP, ACMX, ACDX and RHEL preferred
Routing and switching protocols like BGP, OSPF, VXLAN, MSTP
Datacenter design experience preferred
Radius (authentication, Authorization, Attributes, CoA, Accounting, etc)
SNMP based monitoring and AMON troubleshooting
Linux installations and troubleshooting skills
TACACS (Authentication, Authorization including per-command)
PKI (CA, Certs, Encryption, Trust, Client-side config)
Captive Portal (Redirects, Logins, Walled Garden)
Web Programming (PHP, HTML, JavaScript)
Cloud technologies (Docker, Kubernetes, AWS, Azure)
8021x (EAP-PEAP, EAP-TLS, Supplicant config, Server trust, wired/wireless differences)
Network Device AAA (Experience with AAA on different switches, wlan controllers, vpn concentrators, integration with Radius solutions)
Policy Enforcement (ACLs, Firewalls, dACLs, web redirection, VLAN switching)
Windows Sysadmin (AD, DC, Domains/Groups, GPO)
LDAP (DB structure, user/computer objects/groups)
SQL (DB structure, filter creation), Strong knowledge of postgres
VPN (IPSEC, Policy, AAA)
NAC (Posture check, NAP, Policy Framework)
Networking (Routing, DNS, DHCP)
Load-Balancing (Web, DNS, and Radius LB)
Strong networking experience, with sound understanding of various L2 / L3 protocols
Strong understanding of wireless concepts


HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 11th Mar 2020

Key Skills:

Company Profile:


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