• Customer Account Operations Manager UKI Jobs in Romania

  • HP Inc.
  • Romania
  • Save Job
  • 4 - 6 Years
  • Posted : above 1 month

Job Description:

Manages the operational business relationship of mid- size to large domestic accounts; serves on the account team
Conducts and reviews highly complex operational analysis
Acts as a point of escalation and collaborates with other functions to drive resolution of operational issues of medium to high complexity, in support of the customer/partner requirements
Represents the customer/partner needs and provides business requirements to projects of moderate to high complexity
Prepares and runs operational performance reviews with the customer/partner and supports improvement plans
Consults and advices on operational matters of medium complexity to internal clients at peer levels and above
Proactively communicates operational process changes to customers/partners and internal clients; supports the implementation phase

Education and Experience Required

First-level university degree or equivalent experience
Typically 4-6 years of related experience, preferably in supply chain, customer service, procurement or financial management
Typically 1-2 years of experience supporting large accounts

Knowledge and Skills

Excellent communication skills (eg written, verbal, presentation)
Mastery in English and local language as well as other languages as required
Superior research and analytical skills
Good knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint
Demonstrated project management skills such as planning, execution and implementation
Proven ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements
Proven ability to establish and maintain good relationships with external customers/partners on peer level and one level above
Basic financial and business acumen
Ability to identify and implement customer-specific process improvements

Additional benefits package

Flexible working schedule
Medical services subscription
Other flexible benefits (Medical services for family, Dental Plan, Fitness Programs, Kindergarten, Transportation, Vacation Vouchers)
Wellness program
Vendors discount program (Restaurants, cinema, clothing, and other)

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Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Cost Accounting/ ICWA
Salary : As per Industry Standards
Deadline : 07th Jan 2020

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