• CSAT Openings for freshers and experience Jobs in Bangalore,India - 25053567

  • Trident corp Technologies

Job Description:

Trident Corp Technologies recruiting for freshers and  experienced customer support executive for Escalation Manager role/ Social media/ order acknowledge//CSAT /Team leader/

Roles and Responsibilty

->Proactively follow up on escalations within the pipeline

->Complete unresolved issues by creating, developing, and implementing an action plan for resolution

->Provide End to End support for Escalated customer issues

->Conducts situational analysis, gathers information

->Follow up with customers to ensure provided solution meets their needs

->Identifies gaps in documents, training material, and knowledge base content

Job Requirements

Freshers (or) 1+ Experience in Customer Support

Salary 20K+inc upto 35K+inc 

Transport 2 way cabs 

Excellent communication skills

Ability to listen intently and understand underlying concerns

Please Contact HR for more information

HR Sujith 9742300130/8553997259

Venue 

Trident Corp Technologies  

# 24, 3rd floor Chinmaya Mission Hospital Road,

Indira Nagar II Stage, Hoysala Nagar,

Bengaluru, Karnataka 560038

Landmark-near to MANYAVAR showroom,

NEXT to Kotak Mahindra ATM

Thanks and Regards

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : CRM/CallCentres/BPO/ITES/Med.Trans
Functional Area : Operations/Customer Service/Telecalling/Backend
Role : Any Process - Domestic BPO Type, Any Process - Internat
Salary : Rs 2.05 - 4.00 Lacs p.a.
Deadline : 10th May 2020

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