• CRM Head - Collection & Recovery - Real Estate Jobs in Mumbai,India - 23859982

  • Krishnashish Consulting

Job Description:

Key Roles - Collection & Recovery

- Documentation/ Real Estate RERA knowledge

- Customer Grievance

- Bank tie ups & Relationship management

Responsibilities -

- Management of collectibles from customers & ensuring achievement of collection targets

- Responsible for revenue generation through follow up on collections of dues towards completion demands until handover of flat

- To prepare the Funds flow/ projection report

- Enabling processes that provide accurate documents to customers for their transactions

- Ensuring timely registrations & management of agents/ vendors for the same

- To handle queries, requests, service issues, complaints, customer retentions, etc

- Personal meetings & discussions with customers post booking

- Effective management of customer grievances & queries related to costing, finance, taxes, agreement, project status, projections, etc

Profile Summary:

Employment Type : Full Time
Functional Area : ITES / BPO / KPO / Customer Service / Operations
Salary : Not Mentioned
Deadline : 20th Apr 2020

Key Skills:

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