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Job Description:

CRM_Delhi Job ID 934176 | ATSPL - Delhi

DESCRIPTION Amazoncom, Inc is a US-based multinational electronic commerce company headquartered in Seattle, Washington Jeff Bezos founded Amazoncom, Inc in 1994 and launched it online in 1995 Amazoncom started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys Amazon has established separate websites in Canada, the United Kingdom, Germany, France, Italy, Japan, and China Today, as a market leader in online retail, Amazon product lines include Amazoncom, A9com, IMDb, Kindle, Amazon Web Services, Alexacom, Audiblecom, A2Z Development, Alexa Internet and Endlesscom
At Amazon, were working to be the most customer-centric company on earth To get there, we need exceptionally talented, bright, and driven people Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Amazon has great opportunities to pursue a career as a leader in Operations Management We know that learning through experience is what transforms talented people into great leaders Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams
Amazon is seeking Operations Manager to work with our Last Mile Team managing Line haul which is a part of our Worldwide Logistics group
Primary Responsibilities
Act as the custodian of the processes & SOPs for the allotted program and consistently challenge and innovate to improvise the existing ones Provide out of the box solutions for to enhance quality standards, reduce waste, and eliminate unnecessary work
Primarily responsible for coordinating with cross-functional teams and vendors to deliver multiple projects
Responsible for line haul planning & implementation - Identification of new networks needed, Capacity utilization study, Network optimization & contingency planning, Surface line-haul synergy & vehicle optimization
Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, MFN pickup
Liaise with training teams to develop and update training materials on an ongoing basis to incorporate the latest relevant content for transition to a problem-solving culture
Ensure new processes are communicated to relevant stakeholders and implemented in a timely manner and are standardized across locations Perform continuous process evaluation to ensure sustainment
Ensure a data driven approach to solve problems and to develop recommendations

Required qualifications

A completed Bachelors Degree is REQUIRED but a Masters degree is preferred
Ability to Deep Dive and develop innovative ideas for process challenges
Have led Kaizens to deliver results and have the ability to teach and advocate PDCA thinking at all levels
Experience using and communicating performance metrics
Proven ability to influence others without having positional authority
Strong verbal and written communication skills are a must
Strong Bias for great customer service Be able to effectively think from customers perspectives and bring these perspectives into process and product improvements
Be the champion for developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects for all stakeholders
Analytical Skills Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks

Bachelors Degree with additional Operations, Process Engineering or related field and MBA strongly preferred
Ability to handle changing priorities and use good judgement in stressful situations
Proven ability to influence others without having positional authority

Job details

Delhi, India

Fulfilment Transportation

Supply Chain/Transport Management

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consumer Durables/FMCG, Warehousing
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Production/Manufacturi ng/Maintenance
Salary : As per Industry Standards
Deadline : 18th Mar 2020

Key Skills:

Company Profile:


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