• Credit and Collections Analyst Jobs in Mexico

  • Mexico
  • Save Job
  • 0 - 2 Years
  • Posted : above 1 month

Job Description:

At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work What sets us apart Our people and our relentless dedication to helping our customers make their mark on the world

We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy We live by our three values partner, innovate and act

Our legacy inspires us as we forge ahead, always pushing to discover whats next Every day is a new opportunity to advance and grow ourselves, our company and the industry Some people call it an obsession, we call it a way of life

What you need to know about the job

Job ID 1050629

Primary Location Tlaquepaque, Jalisco

Job Category Finance

Schedule Full time

Shift No shift premium (Mexico)

At Hewlett Packard Enterprise (HPE), we live by three core values that drive our business Partner Innovate Act These values combine to help us create important work all over the world to advance how people live and work
HPE Financial Services are differentiated from other providers by their ability to serve as a bridge between technology and finance solutions, accelerating the achievement of our customers business goals

Ensures that the company converts revenue to cash by determining appropriate credit levels and collecting accounts receivable Manages credit and collection processes, ensures compliance with company policy and legal requirements, assures process quality, and provides training and support Analyzes customers financial condition to determine credit limit and risk rating Maintains on-going relationships with high-value customers and sales organizations Monitors e- commerce systems and credit card transactions to detect fraud Ensures payments are collected in a timely manner and resolves issues and disputes that prevent customer payment


Analyzes and recommends customer credit limits based upon credit scores
Analyzes output from fraud detection system and makes recommendation for further investigation
Interacts with credit card companies to manage credit charge-backs
Negotiates down payment with customers and company sales staff to allow customer to purchase above their credit limit
Analyzes and researches customers receivables account delinquency and determines the type of communication method to facilitate payment
Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer
Recognizes trends for non- payment and resolves issues by engaging internal partners
Initiates the dispute resolution process with internal company partners and follows issue and ensures resolution for company and customer
Analyzes at-risk customers and recommends account strategies to prevent delinquencies

Education and Experience Required

First level university degree with a focus in business or economics recommended or equivalent experience
Typically 0-2 years of experience

Knowledge and Skills

Good written and verbal communication, negotiation, and conflict resolution skills
Basic accounting knowledge
Good problem solving skills
Familiarity with computers
Basic prioritization skills
Basic understanding of companys order management process
Basic understanding of companys dispute management process
Basic understanding of collection processes and financial concepts
Basic influence skills

We offer

Competitive salary and extensive social benefits
Diverse and dynamic work environment
Work-life balance and support for career development
Want to know more about HPE Then lets stay connected!




HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Audit & Risk
Salary : As per Industry Standards
Deadline : 20th Jan 2020

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