• Course / Curriculum Dev 2-Training Jobs in Romania - 25330758

  • ORACLE
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  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Course/Curriculum Dev 2-Training - 190019RN

Preferred Qualifications

Required Qualifications

The Customer Service Experience (CSE), Training and Proactive team is responsible for driving consistency and

innovation in delivering Global Customer Support (GCS) training and proactive programs for internal and external stakeholders As a member of the team, you will be responsible for creating, maintaining, communicating, and

delivering content that support programs such as My Oracle Support (MOS) training, Oracle Support Accreditations, Support Merger & Acquisition training, and Oracle Supports Get Proactive program offerings

Key Responsibilities

Participate in development of Global Customer Support organization learning and proactive program content for internal and external audiences

Assist in the development and creation of learning modules (Microlearning, eLearning), live web-based training sessions, training guides, learning paths, and supporting materials following Oracles instructional design process

Create content based on input from Oracle subject matter experts across LOBs, other written material, and/or previous training courses

Utilize strong interpersonal, written and visual communication skills to bring together text, images, video and audio to communicate and educate internal and external audiences on new training materials

Produce quality training/content deliverables such as curriculum development, eLearning, communication, presentations and assessments

Manage majority of training/proactive program event activitys to ensure success, eg, scheduling, creating the training materials, providing live instruction, complete recording and sending follow up communication, etc

Teach new material, deliver new offerings and services, and/or implement new My Oracle Support and Proactive Program modules with moderate preparation time and guidance

Continually review course content to ensure accuracy and incorporate feedback from reviews and training events into subsequent versions

Learn new services, technology, and internal processes to support training and proactive program deliverables

Quickly adopt new innovations and process improvements within Training and Proactive programs that deliver results for business optimization and innovation

Desired Skills and Experience

Curriculum Development Knowledge and Experience

Some experience with curriculum, deployment, and delivery of customer and/or employee training

Familiarity with content formats such as Microlearning, self-paced learning, guided learning, and live virtual events

Familiarity with Learning innovations Interest in the user experience, the modern learner, evolution of our offerings

Camtasia skills Familiarity with Camtasia and/or similar tools Ability to create and publish video content

Familiarity with instructional design methods and training techniques including curriculum design principles, learning theory and blended learning strategies

Familiarity with certification/assessment exam building (design quizzes/assessments to increase learning and retention)

Experience with course development software and any Learning Management System

General Skills

Strong interpersonal, verbal and written communication, and presentation skills

Self-starter as well as the ability to work in a deadline driven, high pressure environment

Flexible and adaptable to change

Proven ability to prioritize and complete multiple projects simultaneously

Ability to drive against a deadline and get the job done on time and with good quality

Experience collaborating, building relationships, and influencing others in a virtual team environment

Strong follow-through and relationship management skills

Effectively manages problems/conflicts- Analytical and critical thinking skills

Strong Project mgmt skills with ability to handle either technical or non-technical projects from initiation through delivery with some peer/management support

Ability to develop and execute against project plan which involve cross LOB teams

Is able to work effectively in a variety of situations, seeks improvements and looks to the future

Effective communicator across all audiences

Excellent English language skills Other languages beneficial

Understands Oracle Support systems, tools, and processes

Above average skills working in Microsoft PowerPoint, Excel and Word

Detailed Description and Job Requirements

Designs and develops Global Customer Support organization learning and proactive program content for internal and external audiences Responsible for creating, maintaining, communicating, and delivering content that support programs such as My Oracle Support (MOS) training, Oracle Support Accreditations, Support Merger & Acquisition training, and Oracle Supports Get Proactive program offerings Creates content based on input from Oracle subject matter experts across LOBs, other written material, and/or previous training courses Manages the majority of a training/proactive programs activities to ensure success, eg, scheduling, creating the training materials, providing live instruction, complete recording and sending follow up communication, etc

The successful candidate will have strong training, communication and project management skills, be well organized and have the ability to work largely independently within defined policies and procedures

Detailed Description and Job Requirements

Develops courseware to support new and existing products, often though not exclusively in conjunction with Product Division

Coordinate and evaluate development contributions from other courseware development team members Develop certification questions for use in the Oracle Certified Professional (OCP) exams Solicit & incorporate feedback from reviews and training events Deliver training at train-the-trainer and pilot events

Duties and tasks are standard with some variation Completes own role largely independently within defined policies and procedures Bachelor*s Degree in Computer Science or Instructional Design Two years adult education experience (as teacher or curriculum developer) Five years technical or professional experience using Oracle products or related software Strong SQL and PL/SQL knowledge and experience Knowledge of XML, Java, and J2EE technologies Experience with Oracle9i Database administration Knowledge of Oracle9i Application server

As part of Oracles employment process candidates will be required to successfully complete a pre-employment screening process This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable)

Job Training

Location IN-India

Other Locations Romania

Job Type Regular Employee Hire

Organization Oracle

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 06th Jun 2020

Key Skills:

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