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  • 1 - 6 Years
  • Posted : above 1 month

Job Description:

  • Here is an opportunity to get associate and enhance your career with a leading brand

  • Qualification

  • Only Full time Graduates can apply


    Exp 1+ year exp in inbound or outbound calling exp


    Following is the Job description of the role

  • Answering incoming calls, addressing the customer queries and complaints

  • Follow up with respective teams for closure of complaints

  • Achieve set targets on various operational metrics like Revenue generation, leads and service quality

  • Managing irate customers and complaint calls

  • Verify the details filled in the proposal form

  • Collect the KYC document for processing the case

  • Coordinate with internal team for processing the case further

  • Call for consent or requirements if any and finally get the policy issued



  • Only western line candidates are preferred

  • Excellent english communication skills required

  • No gaps in qualification or exp required

  • Open to work in rotational shifts (9 am to 9 pm)

  • Max age is 30 years


  • Salary 16k to 24k in hand (as per interview, previous experience & document verification)

    Work from Monday to Saturday ( Sunday Fixed off / Alternate Staurday Working & Other Bank Holidays Provided)

    It is not a Field Job or Sales or Marketing job

    Employees will work on the payroll of Banks directly & will work in the premises of the Bank itself - ie the HO wher the phone banking department operates in Mumbai, Navi Mumbai & Thane

    Candidates may share their CVs or directly call us / sms / whats app us on 7738521154 / 8080126356 /  8169642494 or share their cvs immediately

    Please suggest referneces to friends in need of job or share their details with us


  • Interested candidates may contact hr recruiter at Hy Fly Consultancy      between 9 am to 6 pm

    On the PAYROLL  of Bank No sales No Targets Earn great incentives

    If you are interested in Above profile call /Miss call / SMS / Whatsaap on below nos

    8169642494 - Simran


    Or email your resume on  with subject Line Phone Banking Officer - Bank Payroll

    Hy Fly Consultancy


    Free Placement / No Registration Charge


    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : Banking, CRM/CallCentres/BPO/ITES/Med.Trans
    Functional Area : Operations/Customer Service/Telecalling/Backend, Banks/Insurance/Financial Services
    Role : Telemarketing, Voice Process - Both BPO Type, Insurance
    Salary : Rs 1.80 - 3.40 Lacs p.a.
    Deadline : 03rd Jun 2020

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