• Corporate Bank is Hiring Phone Banking Officer Freshers Jobs in Mumbai,India

  • Hy Fly Consultancy

Job Description:

Virtual Customer Service Manager-Bank Payroll-Digital Banking

 

Phone Banking Officer #Mumbai

We are hiring for Phone Banking Officer for leading bank for Mumbai Location

Profile - Phone Banking Executive

Experience - Min 2 years Outbound/Telesales experience

Experience - 2 years in outbound / TeleSales

Grade Offered -M2 (Deputy Manager)

Shifts - Flexible to work 9 hours shift (930 to 630 PM Fixed shift )

Two weekly offs with one Fixed Sunday off and other rotational off

Location - Navi Mumbai, Thane

To exclusively handle Wealth/Privy o calls- schedule equivalent experience profiles from

other competitors

Measure of outcomes NPS, Service Level, Service Quality

 

Non Banking Candidates Can also Apply

Immediate Joining!

 

Approach

 

 

 

If you are interested in Above profile call /Miss call / SMS / Whatsaap on below nos

 

Hy Fly Consultancy

 

Free Placement / No Registration Charge

 

Day Shift Inbound Process - Not a BPO - Only Bank Payroll Jobs Call

Hy Fly Consultancy  

Free Placment / No Registration Charges


  • Job Designation Phone Banking Officer 

    This is permanent job on roles of the Banking Industry with fixed salary + high incentives
    Be part of fastest growing digital sales channel in financial services industry

     


  • Must be excellent communication skills Verbal & Written

  • Good listening skills and strong communication abilities

  • Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts

  • To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customers satisfaction

  • To identify and convert the opportunities for cross selling (banking product) on customers call

  • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks

  • Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues

  • Complete the logs specified by the process (End-of-day target)

  • Adherence to Information Security norms & quality process norms

  • To be aware of and comply with any updates about the process

  • Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance

  • Candidate Desire Profile 


  • Must be excellent communication skills Verbal & Written

  • Good listening skills and strong communication abilities

  • Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts

  • Age should be 20-26 years only 

  • Be Confident and willing to learn with a flair for knowledge Possess an upbeat, positive can-do attitude & works with integrity

  • Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization Should be able to establish rapport quickly with peers, managers & customers

  • Team player Candidate must be able to work effectively with all levels of the organization

  • Salary Package 
    Education Qualification 


  • Minimum Graduate with any stream Or

  • Post Graduate with any stream

  • Job Locations Thane-West (Maharashtra) 




    Position- Virtual Relationship manager 

     

     

    5 days working

    Fixed timing- 930 AM to 630 PM

     

    Location- Thane khopat

    Job profile-

    To exclusively handle Wealth/Privy outbound calls- schedule equivalent experience profiles from other competitors

    Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets

    This skill will also do cross sales with assigned customer based mapped to them

    Measure of outcomes Service Level, Service Quality and Sales

    Responsible for quality communication and customer servicing within laid down productivity and service benchmarks

     





    Private Banks are now hiring Customer Service Executive - Call 8080126356 - Kiran

     

    Hy Fly Consultancy

     

    Free Placment / No Registration Charges

     

    Location Andheri / Malad / Thane / Belapur / Vashi/ Goregaon / Ghansoli /Mahape / Kanjur Marg / Lower parel

     



  • Hy Fly Consultancy

     

    Free Placment / No Registration Charges

     

    Financial (Insurance) Co Payroll -Customer Service Executive -Day Shift -Sal 25K

     

    Designation Relationship Manager / Sr Relationship Manager

    Industry Insurance

     

    Job Role

    Make calls on the leads received through Online Form Filling or Missed Calls or Toll Free SMS’s received from the interested buyers

    Understand the need of the customer & suggest an insurance policy over the phone - it may be a life insurance or health insurance or general insurance (vehicle)

    Follow up with respective departments to solve the customer query about the product and follow up with the customer on time to time basis untill the call is closed

    Achieve basic targets and earn incentives

    10 am to 7 pm & 11 am to 8 pm Job

     

     

    No Of days working Monday to Friday + Saturday Half Day / Sunday fix off

     

    Desired Profile & Key Skills Required

    Graduate Pass, Post Graduate Appeared or Pass, Fresher, Experience in BPO - Outbound, grammatically correct English - written & oral, Basic computer skills, Typing speed of atleast 20 wpm, basic knowledge about Customer Service & Telesales

     

  • Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : Banking, CRM/CallCentres/BPO/ITES/Med.Trans
    Functional Area : Operations/Customer Service/Telecalling/Backend, Banks/Insurance/Financial Services
    Role : Any Process - Both BPO Type,Banking -General
    Salary : Rs 1.80 - 3.80 Lacs p.a.
    Deadline : 20th Feb 2020

    Key Skills:

    Company Profile:

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