Job Description:

Contracts Support Assistant Gurgaon, India

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What makes Gartner a GREAT fit for you When you join Gartner, youll be part of a fast-growing team that helps the world become smarter and more connected Were the worlds leading research and advisory company, achieving consistent double-digit growth by steering clients toward the right decisions with business and technology insights they cant find anywhere else Our associates enjoy a collaborative work environment, exceptional training and career development as well as unlimited growth opportunities If you like working with a curious, supportive, high-performing team, Gartner is the place for you

What makes Gartner a GREAT fit for you

When you join Gartner, youll be part of a fast-growing team that helps the world become smarter and more connected Were the leader in our industry, achieving double-digit growth by helping clients make the right decisions with business and technology insights they cant find anywhere else Our associates enjoy a collaborative work environment, exceptional training and career development as well as unlimited growth potential If you like working with a generous, supportive, high-performing team, Gartner is where you want to be

About this role

Lead team of Team Leaders and their directs to scale the GCST to help Finance, specialize, and innovate as it relates to Contracts, Contracts Administration and operationalizing business strategy

What youll do

Lead and motivate Direct Reports

Interview, train, motivate and successfully manage team of Team Leaders, including continuous coaching feedback and professional development discussions
Lead teams in multiple locations (eg, Mumbai and Gurgaon) Create and foster an environment whereby low tenured associates will thrive and be successful via Playbooks, mentors, coaching and training/onboarding programs
Seek out high performing individuals & provide development opportunities for them to be the bench for next Team Leaders
Drive relentlessly consistent execution via Team Leaders, who are motivating their teams to be effective, timely and precise when completing requests by specialty Includes Responsible for monitoring and managing global email in-boxes
Respond to all emails, live calls and voice mails within each business day
Manage legal/contract requests and work with others as required to deadlines
Suggest global improvements to provide greater support and coverage/segmentation
Complete other tasks, as required

Innovation via specialization

Make continuous improvements and innovations in everything we do Create an environment of innovation by fostering team work to improve upon current processes to deliver results faster, better, smarter with globally consistent execution

Organizational Support to Sales, Finance, and Legal

Coach Team Leaders to handle all escalations for ad hoc requests from other business units while maintaining professional calm to tactfully handle any escalations or complaints Include manager, as appropriate

Business Acumen

Effective delegation to Team Leaders so that focus is more strategic vs tactical
High work ethic and integrity, including after-hours availability to support Sales

Update process manuals as well as manage training materials & tools used in daily routine Ensure all updates account for global requirements

What youll need

Lead Team Leaders to successfully support the business; predominantly helping Sales close business
Bachelor Degree or equivalent with major field of study in Law and/or business administration
3-5 year experience in leading a global team that supports a fast-paced Sales team in a high growth organization

Successful leadership of managers as well as adaptability in a fast-paced service environment
Experience & proficiency with Microsoft Office and database systems
Good understanding & knowledge of the IT industry
Strong interpersonal & relationship building skills Experience handling multiple priority activities within SLA
Excellent verbal/written communication skills, incorporating requirements, action plan and timeline
Process-driven, methodical, organized and pays strong attention to detail
Internal Collaborative approach with Sales, Pricing, Product Management, Legal, CNs, CFS & IT
External minimal client interaction as it relates to completing client questionnaires

Be able to work autonomously while still having a team mentality, with good time management skills

Who you are

Process-driven, methodical, organized and pays strong attention to detail
Be able to work autonomously (ie, high degree of self-reliance/self-starter)
Team player with good time management skills

What we offer

In addition to an outstanding work environment with rapid advancement potential, you will be part of a team that is extremely collaborative and creative Gartner associates enjoy exceptional compensation and benefits, including

Competitive base salary
Flexible work environment

Great work culture

About Gartner

Gartner, Inc (NYSE IT) is the worlds leading information technology research and advisory company We deliver the technology-related insight necessary for our clients to make the right decisions, every day We work with every client to research, analyze and interpret the business of IT within the context of their individual role Founded in 1979, Gartner is headquartered in Stamford, Connecticut, USA Visitgartnercom to learn more

Diversity, inclusion and engagement at Gartner

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, caste, creed, religion, sex, sexual orientation, gender identity or expression, marital status, citizenship status, age, national origin, ancestry, disability, or any other characteristic protected by applicable law Gartner affirmatively seeks to advance the principles of equal employment opportunity and values diversity and inclusion

Gartner is an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities If you are a qualified applicant with a disability and unable to or limited in your ability to use or access the Gartners career webpage as a result of your disability, you may request reasonable accommodations by calling Human Resources at 1203-964-0096 or by sending an email to ApplicantAssistancegartnercom

Job Requisition ID39961

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Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consulting Services
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Product Development
Salary : As per Industry Standards
Deadline : 18th Mar 2020

Key Skills:

Company Profile:

Company
Gartner India Research & Advisory Services Pvt Ltdarfix

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