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  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Contract Staff (Senior), IBGT Platform Support - Trade, Institutional Banking Technology, Technology and Operations - ( 180003K2 )

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels

The Contract Staff (Senior), Platform Support Trade is to provide operational support for all production practices for the Trade applications platforms for DBS Bank Institutional Banking Group Technology

Responsibilities
Provide 7 x 24 operational support for all production practices including weekends and holidays for Trade applications
Provide technical expertise to facilitate investigation of complex technical issues Uses technical knowledge to provide solutions to complex issues in a timely and efficient manner
Posses good domain knowledge on Trade & Trade financing
Possesses strong understanding of technical and subject matter expertise that can be leveraged to identify and resolve issues in a timely fashion
Leads technical team in support of 3 -5 operations teams and support engineers by driving investigation of Incidents and corrective action follow-ups
Leads formal and informal Post Event Problem Reviews (PEPRs), coordinates delivery dates, define action items, and pursue issues to closure for problems that occurred for all Severity Level 1 3 client impacting incidents
Ensures that all stakeholders are sufficiently involved in the Problem Management process Act as project Leader facilitating weekly problem management meetings with Sr technical staff reviewing root cause and corrective actions Contributes metrics based reporting on the production and/or pre-production environment Keep current with emerging technologies and lead implementation efforts as applicable
Participate in knowledge transfer to ensure better grasp of the product and domain
Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments

Requirements
Strong technical knowledge of AIX, Web Sphere, Oracle, WebSphere MQ, SQL, Shell scripting and TWS Job scheduling
Knowledge of JBOSS, MariaDB & KAFKA will be an advantage
Able to provide 24x7 operational support including Weekends and public holidays
Very clear communication skills both written and oral
Able to drive/recommend solutions to extended technology teams
Self-starter with excellent crisis management skills
Able to lead and facilitate meetings, to lead the technical team in driving investigation of incidents and corrective actions follow-ups
Some development skills as occasional scripting skills will be put to use

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking
Functional Area : IT Software : Software Products & Services
Role : Quality Assurance/Testing
Salary : As per Industry Standards
Deadline : 11th Jan 2020

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