• Content Strategy Analyst II Jobs in United States Of America - 25043234

  • MASTERCARD
  • United States Of America, Usa

Job Description:

Who is Mastercard

We are the global technology company behind the worlds fastest payments processing network We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless We ensure every employee has the opportunity to be a part of something bigger and to change lives We believe as our company grows, so should you We believe in connecting everyone to endless, priceless possibilities

Job Title

Content Strategy Analyst II

Content Strategy and Development (CS&D) provides the technical and operational information that customers and stakeholders need to do business with Mastercard CS&D is committed to driving the business goals of Mastercard by maximizing the impact of content We foster solutions to provide the right content, to the right stakeholders, in the right format, at the right time We accomplish this goal by collaborating with business partners to understand customer needs and deliver timely, high-quality information in a wide range of media and languages

Overview
This position involves delivery of technical content and publications about Mastercard products and services for our customers The Analyst, Content Strategy and Development will be focused on creating and delivering digital content The position involves performing all stages of processes to publish technical content in online, mobile, and printed formats It also includes researching, evaluating, selecting, and implementing new enterprise-wide processes and technologies
Do you enjoy working on a customer focused team interfaces with business partners across the globe
Are you passionate about technology and finding new ways of doing things that challenge the status quo
Do you enjoy finding new solutions for delivering digital content

Role
Work with Business/Product Owners to create and update technical content
Accountable for the successful completion of high-quality projects within the technical writing function
Ensure updates are made to content in accordance to the CS&D writing standards
Manage day-to-day writing and publishing needs to deliver content online for consumption through multiple channels including Web and mobile
Provide excellent customer service to our business partners and customers
Authoring in XML or utilizing an XML tool for content creation, editing, etc
Publish technical content utilizing multiple output types, such as PDF, HTML, XML, wiki

All About You
Exhibit the highest degree of professionalism, accountability, and empowerment to drive results
Exhibit strong written and verbal communication skills
Technologically savvy, spearheading innovation through ingenuity, creativity, and thoughtful risks
Adaptable to dynamic change and ambiguity thriving in a fast-paced environment
Team player, ability to interact and consult with all levels throughout the organization to cultivate and expand partnerships
Experience with Microsoft Office products
Experience with or prepared to learn oXygen XML Author and other XML management tools
Experience or familiarity with XML, PDF, HTML, DITA, OTK, XSLT and XSL-FO
Familiarity with HTML syntax and concepts
Taxonomy knowledge
Ability to problem-solve and troubleshoot independently

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law

If you require accommodations or assistance to complete the online application process, please contact reasonableaccommodationmastercardcom and identify the type of accommodation or assistance you are requesting Do not include any medical or health information in this email The Reasonable Accommodations team will respond to your email promptly

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Educational/Training
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 10th May 2020

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