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Job Description:

Content Reviewer, German Job ID 858710 | ADCI - Karnataka

DESCRIPTION Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales Our products are strategically important to our Retail and Marketplace businesses driving long term growth We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities

Our operations team is looking for highly motivated and talented candidates to participate in auditing/reviewing advertisements The ideal candidate must demonstrate strong analytical & communication skills, attention to details, and a commitment to excellence In addition, the candidate must be proficient in written and verbal English with strong interpersonal and problem solving skills

Key responsibilities include

1 Internet Advertiser Review
Review web sites for content quality based on Content Guidelines
Thoroughly check ad content with quality and accuracy
Approve or disapprove new and changed ad submissions based on policy guidelines
Analyze data and evaluate trends/ patterns
Recommend generic pattern to be translated into Rules
Writing customer-facing emails to address concerns and report issues
Troubleshooting issues related to Advertisers

2 Training & Coaching
Coordinating training & mentoring sessions
Frequently reviewing work of new hires (with guidance of Supervisor) and providing on-going feedback in the first days, weeks and months
Coaching IARs towards improvement where necessary
Offering remedial instruction in tool usage and other topics as required

3 Maintaining Updates & Documentation and Monitoring workflow
Escalating questions/issues from the team regarding the process and cascading updates to the team
Preparing & Maintaining Training documents, Wiki pages with updates, SOPs & any other documents
Preparing weekly process reports & sending these out to the concerned people
Monitoring workflow and re-assignment in the team & handling shift-issues, daily standups, updates and escalations

4 Review & Maintain internal process quality
Maintaining high internal quality of the processes by performing quality audits
Providing specific & timely feedback to policers on errors & trends
Act as SMEs for processes on the floor

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BASIC QUALIFICATIONS Graduate or equivalent
Familiarity with Excel
Willingness to work with sensitive issues, including but not limited to Adult content, Religious and philosophically sensitive issues
Proficient in English and German language Candidate must demonstrate language proficiency in all the following verbal, writing, reading and comprehension Required language level B22/BA/Advanced Diploma

PREFERRED QUALIFICATIONS Good awareness of German culture and current affairs in order to identify items that are likely to be controversial to customers
Requires strong computer skills, Microsoft Office Applications (Access, Excel, Power Point and Word) to maintain reports and metrics
Strong background in web search and familiarity with various ways used for searching for information
Familiarity with online retail (e-commerce)

Job details

Bangalore, India

Performance Advertising

Editorial, Writing, and Content Management

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consumer Durables/FMCG, Warehousing
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Other Accounting
Salary : As per Industry Standards
Deadline : 06th Apr 2020

Key Skills:

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