• Content Delivery Specialist Jobs in Mumbai City - 23829110

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Job Description:

Content Delivery SpecialistDate Jul 29, 2019

Location Mumbai, IN Mumbai, IN Mumbai, IN

Nielsen

Content Delivery Specialist- 41857

Gracenote- IndiaMumbai, Maharashtra

ROLE

Provides important support to the Content Delivery horizontal s mission of serving as the primary interface to Content for Sales, Service and Product, and coordinating and managing requests to ensure Content meets Customers needs and requirements on time and on budget

RESPONSIBILITIES

Researches and analyzes new requests, queries or issues directed to Content and ensures prompt response

Helps coordinate or execute on projects for new deployments or corrective actions

Coordinate or perform level of effort analysis for new customer opportunities or Product initiatives and helps gather and document staffing requirements and costs associated with such requests

Assists in maintaining and monitoring coverage reports and SLAs for Content

Supports Content Delivery Manager by

Following on assigned project tasks as part of a multi- functional work team

Directly overseeing certain projects

Monitoring projects to ensure Content commitments are met

Managing assigned customers or product lines from the Content domain

Providing back- up by attending meetings or calls regularly or as needed

Provide weekly and monthly statuses on activity

Helps ensure consistent and repeatable processes by following standard workflows; contributes to process improvements and the Content Delivery PlaybookREQUIREMENTS

Bachelor s Degree in Engineering, English, Journalism, Music or other Media- related disciplines or MBA in marketing or 2 or more years experience in a related media field such as video/ television, music, or other positions requiring content metadata experience

Experience in a data- driven environment similar to Gracenote is strongly preferred

Experience in project management or project- focused work environments preferred

Must be highly organized, detail- oriented, and able to handle multiple tasks

Strong written and verbal communications and interpersonal skills are essential Must be comfortable communicating with customers and multiple levels of management

Experience with Salesforce, Jira or Service Now platforms a plusABOUT NIELSEN

We re in tune with what the world is watching, buying, and everything in between If you can think of it, we re measuring it We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what s happening now and what s coming next for our clients Today s data is tomorrow s marketplace revelation,

Profile Summary:

Employment Type : Full Time
Industry : Engineering / Construction
Salary : Not Disclosed
Deadline : 15th Apr 2020

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