• Contact Enablement Technology Lead Jobs in United States Of America

  • Citibank India
  • United States Of America, Usa
  • Save Job
  • 10 - 13 Years
  • Posted : above 1 month

Job Description:

Contact Enablement Technology Lead - 19029966

Description

Role is critical for supporting multiple initiatives and tasks related to functions under Credit, Collections, and Fraud
Work with business in shaping and articulating channel strategies and connecting them to our overall domain technology roadmap
Responsible for creation of high level technical specifications
Responsible for overall end to end designs
Ensure successful delivery of project on schedule and within budget
Expertise with Small Business products and Processes
Expertise with Large conversions Eg, Rainbow etc

Qualifications

BS or MS or MBA in Computer Science/Information Technology or related fields is preferred, but prior experience considered
Excellent knowledge of Loss Prevention domains
10 years of experience in business analysis required
Excellent oral and written communication skills
Very good understanding of channel technologies
Very good understanding of contact center technologies
Solid understanding of connective enabling technologies such as API, micro services, CRUD connectors, JSON, etc
Very good understanding of agile methodology

EEO Statement Citi is an equal opportunity and affirmative action employer Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity Pay Transparency Citi wont discriminate against anyone for discussing pay, but those with access to pay data in their work cant disclose it unless responding to complaints/investigations or legal requirements

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 11th Jan 2020

Key Skills:

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