• Consulting Technical Manager - Technical Delivery / PreSales Jobs in United States Of America

  • United States Of America, Usa

Job Description:

Consulting Technical Manager - Technical Delivery / PreSales - 19000Y3A

Preferred Qualifications


Arlington, VA or San Francisco, CA

The Principal Services Architect bridges the gap between technical solutions and business priorities by applying industry and technology expertise to understand client needs, identify gaps in the current state, develop custom solution options, support the sales cycle, develop delivery planning, identify delivery risks, and provide delivery support

Combining customer collaboration and Oracle Utilities Opower products, you will partner with software sales/pre-sales to effectively develop and propose high-impact professional services

As a key member of a diverse team, you will be the primary owner of the professional services design and estimation work-product as part of the sales process for custom software/services

You will partner with sales executives and software license pre-sales counterparts to define and present custom services scope, schedule, and budget by drawing on their software design and implementation experience Youll prepare and deliver compelling presentations, develop high-level as well as detailed software and service designs, and collaborate with client-side technical resources to develop solutions, build trust, develop delivery plans, and own the final statement of work (SOW)

Additionally, you will work closely with colleagues across the company, such as Product, Marketing, Client Success, and Regulatory, to design complex services solutions, and develop/improve processes that increase selling repeatability and scalability

This position thrives at the intersection of software design, consulting services, product, and delivery - where big promises become real technology deliverables for the utility industry This presents you an opportunity to make a broad impact on how millions of people behave as energy consumers and how clients manage their operations and energy delivery for their clients

In this role, you will

Become an expert in Oracle Utilities Opower current and future products and service offerings
Listen to our clients Guide them towards sharing their solutions ideas and most importantly their underlying business challenges and priorities Facilitate workshops to identify client business needs
Design and estimate custom software service solutions based on our products and service capabilities that meet the clients most pressing needs and set them up for long and healthy relationships with Oracle
Enable your partners on the field sales team to pitch the right solution to the right client in the right way to win the business
Own the development and approval of the final SOW
Provide critical support throughout the bid/contract development, propose, and close process
Provide knowledge transfer to the rest of the professional services organization that will deliver the designs you create
Partner with project management during the transition to delivery as well as provide key technical oversight and guidance to through delivery to launch and live operations
Identify opportunities to build the delivery teams skill sets and enhance our service offerings
Identify, advocate for, and implement opportunities to improve the diveristy and inclusiveness of the Opower team
Train our sales team on current and future custom services offerings
Return feedback on services requests from clients in the field to the marketing and product management teams
Participate in complex sales activities such as responding to RFI/RFPs by partnering with pre-sales and sales
Increase sales repeatability and scalability by helping to define and implement best practices, including the improvement/creation of internal processes and tools
Personally partner with sales executives and assist with defining sales strategy and project planning for 5-10 high-value, strategically important deals each year
May be asked to travel up to 0-25 PERCENT of the time

More about you

You possess a broad understanding of modern software technology and have an analytical mindset that enables you to envision a solution and the detailed, technical path to make it a reality
You have 8 years of software project management and/or systems application consulting experience with a consulting firm or software provider
You have 4 years of consulting, presales or sales experience
Experience in Software design, Software development, and/or full-cycle implementations of ERP and/or eCommerce applications desirable (Oracle ERP, SAP, MicroSoft, other)

Previous application experience in one or more of the following is an important asset

Technical High Priority Web Applications, RESTful API designs, SSO standards (SAML and Oauth), software security (Secure File Sharing, Secure Shell Handshake, Secure File Transfer Profile, and encryption), transactional vs service applications,
multi-tenant vs single-tenant platform design;

Other valuable applications experience includes

Web Analytics, Web Design Concepts (responsive, embeddable, dynamic content), Web Technologies (HTML5, CSS3, JavaScript, React, AngularJS), Linux Bash, Linux environment deployment processes, big data fundamentals, ETL fundamentals
You have effective verbal communication skills, can tell a good story, and youre comfortable presenting to both technical, business and executive audiences
Capabilities in management consulting type activities are preferred, for example

Ability and experience in translating client issues into effective and achievable client solutions;
Ability to facilitate fact-finding and active problem solving workshops with other internal and/or client-side technical and functional partners;
Ability to present clear and crisp custom software design concepts to both technical audiences as well as business management audiences
Experience in utility/energy industries desired
Experience with Demand Side Management or Customer Engagement solutions is strongly preferred
Strong written communications skills, including slide development and document authoring
You thrive in a fast-paced, informal, team-focused environments where constant change is the norm and the bar for quality is set high
Motivated by the drive to help our environment on a diverse and inclusive global team
You know how to help keep it fun
Youre ready and able to work out of our Arlington, VA or San Francisco, CA office Other locations across the continental US will be considered

Detailed Description and Job Requirements

Provides direction and specialist knowledge in developing custom software services solutions for client business Facilitation of service application understanding through presentations and workshops; provision of support throughout the sell and through delivery

As a Principal Services Architect you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers for custom software services as well as providing a measure of ongoing technical oversight during delivery to ensure customer satisfaction

Acts as a technical resource and mentor for less experienced Services Architects and for pre-sales/sales colleagues Focuses on large or complex sales opportunities that need creative and complex custom solutions

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:


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