Job Description:

We have exciting opportunities for Java, Unix &SQL technical person to impact Drug Discovery projects, working as part of global Discovery Chemistry and Screening within the Science & Enabling units IT department

The purpose of the service is to provide a set of well-maintained applications supporting R&D processes at all R&D sites The applications are anything from local to global and non-regulated, non-critical to critical and regulated

The effect of the service is to ensure stability and reliability of applications It delivers ongoing maintenance and changes if required covering both commercial (COTS) and in-house developed (Bespoke) applications

The purpose of the service team is to provide an agile, responsive and knowledgeable Application Service to AZ Research & Development community globally across all R&D sites

Each member of the team should be focusing on positive business outcomes and customer satisfaction in each interaction with the user community

The service is coordinated globally and provides support, maintenance and availability of in scope applications through local support teams at major R&D sites to allow direct interaction with customers AZ Chennai supports applications used from early Discovery phases to late stage Clinical, safety and regulatory and safety The applications are running on either cloud or AZ supported platforms and clients eg Windows 7/10, Vista, Lab PC and Linux workstations
The service manages enhancements, changes and releases into the R&D application estate in a controlled and coordinated way

These set of applications provide novel approaches for scientists to generate models of data and to archive such models to communicate these to drug projects

Accountabilities/Responsibilities

The scope of the service covers a large set of scientific solutions It is essential to have a good understanding of the business context and the R&D Processes where the solutions are being used Working with a specific application often requires in-depth understanding of the business process and scientific awareness in all R&D Domains

Analyzing and further developing Algorithms as well as business workflows are a common activity in the team

The java, Unix &Oracle Consultant will work closely with the technical team lead, operational service manager and the E2E capability service manager to ensure sophisticated and on-time delivery and service of the different applications He/she will also collaborate closely with different application support teams, vendors, scientists driving the delivery of world class IT services He/she will be responsible for ensuring Application Support teams deliver services according to the defined business requirements, adhere to AstraZeneca global standards, agreed Service Level Agreements and are managed in accordance to the IT Service Delivery Framework (ITIL)

To be successful in delivery, he/she must work very closely with the Application specialists and the Middleware specialist in the infrastructure teams, when resolving incidents and problems as well as when testing and deploying new version of application code or Middleware components

Another important part of a successful delivery of the service is the close and direct relation with our customers Each team member will have regular contact with our customers via phone, IMs or email

We expect all members of the team to work in an Agile and Lean way, using fit for purpose, low overhead processes to underpin the work

Main responsibilities

Ensure optimum performance and stability for multiple systems for Discovery Chemistry and Screening portfolio for AstraZeneca Operations, including providing workarounds and identifying areas for improvement or solutions to permanently address the issue
Monitor production system to ensure it is operating in a manner consistent with Service Level Agreements (SLAs)
Provide 2nd/ 3rd line support (technical queries, bug fixes and enhancements relating to application and platform), complying with Astra Zeneca standards, change control procedures
Take ownership of issues through to delivery or issue resolution or escalation, as appropriate
Support development activities by helping in code build and deployment, tool configuration, management and administration, application environment set up, change and release management
Demonstrated ability to apply technical knowledge to multiple systems and support multiple business groups
Develop specialist knowledge in relevant systems, documenting and sharing that knowledge, as required, with global teams
Liaise with multiple stake holders including users, infrastructure/middleware teams, 3rd party software vendors for resolving issues and potential process improvements

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Biotechnology/Pharmaceutical/Medicine, Manufacturing/Industrial
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 18th Apr 2020

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