• Consultant - Infor - Jobs in Pune,India - 25313032

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  • 3 - 5 Years
  • Posted : above 1 month

Job Description:

Velocity Technology Solutions is expanding and is adding an experienced Consultant Infor to join our dynamic and highly successful team We are currently interviewing for an experienced Consultant Infor for our global team Velocity offers Cloud services across public, private and hybrid cloud environments and is an Advanced AWS partner

Velocity Technology Solutions is looking for a Consultant - Infor This position will be responsible for Lawson S3 applications running on various operating systems and associated subsystems in test and production servers/environments This individual will provide system-level support of multi-user systems, hardware and software tools, including maintenance and support of these applications Applications include but are not limited to Lawson System Foundation with S3 applications, Websphere, MSCM, LBI, EDI, Process Flow, and Landmark The support specialist will follow resolution protocols and track to resolution

Handle incoming telephone calls and electronically reported issues from customers
Accurately describe and maintain status of each issue using ITIL standards
Troubleshoot and resolve hardware, software, and connectivity problems, including user access and component configuration, maintenance of security and general support of complex systems
Select among authorized procedures and seek assistance when guidelines are inadequate, significant deviations are proposed, or when unanticipated problems arise
Install, configure, and upgrade printers
Performs Install, Upgrade, Patch and Maintain Infor Products and Applications
Actively work with other technical staff, such as networking to ensure connectivity and compatibility between systems
Write and maintain system documentation
Ability to work regularly scheduled shifts
After hours coverage for critical issues as needed

Job Requirements

3 to 5 years experience and training in Lawson software, business applications
College degree in a related field or equivalent experience
Previous customer support experience, preferably in the Lawson Software arena
Knowledge of UNIX and NT operating systems
Excellent organization/time management skills
Ability to support/work in a multi-user/multi-client environment on cloud different platforms
Knowledge of tools, techniques and good practices for protecting the integrity of corporate data and processing
Ability to work in a fast-paced environment with multiple deadlines in non-standard hours, weekends/holidays
Ability to multi-task and prioritize support/maintenance for multiple customers on different environments
Ability to work cohesively in a team environment and act as a knowledge expert

Experience with the following technologies
o Cloud Suite 10x and greater
o Lawson S3 version 901 and greater
o Landmark Administration
o BSI TaxFactory
o Landmark Application Troubleshooting (global HR/LTM/etc)
o IBI, LBI, MSCM, LDAP, Lawson 90 Security, RSS, EDI, Lawson Smart Office, Landmark, Strategic Sourcing, PSA, ISS, Lawson Processflow Integrator, Infor Process Automation Infor OS, Infor Ion
o Lawson MS Add-ins
o Cloud Accreditation or Certification Preferred, AWS, OCI, Azure, Google
o 4GL Cobol, Java, Perl, SQL, Net, Powershell, Python, Django, Ruby, Rails, C , Go, Puppet
o Windows, Unix and Linux Administration
o Oracle and SQL administration knowledge
Candidate must ensure that compliance with data protection legislation under the DPA, EU GDPR, any other applicable data protection legislation

Excellent verbal and written communication skills
Motivated to drive tasks to completion and take ownership of projects
Multi-tasking ability to work across projects, clients and geographies

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 03rd Jun 2020

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