• Connectivity Operations Analyst Jobs in Chennai,India - 23829819

  • Barclays Shared Services Pvt Ltd

Job Description:

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Job Title Connectivity Operations AnalystLocation Chennai

The selected candidate will be responsible for providing 1st Line of support to the Global Barclays LAN and WAN network The role will include monitoring the network proactively, troubleshooting connectivity issues including MIM support and leverage Change Management Best Practices to implement technical changes to the Network Infrastructure

What will you be doing


  • Event Management (30%) Monitor the Network Infrastructure performance and health and remediate if there are any events indicating any degradation of Network services

  • Incident Management (30%) Handle the Network Issues reported either by the end users, application owners or other support teams (Including the events) and drive it to resolution/restoration of services

  • Change Management (25%) Implement the technical changes/ configuration changes at the Network level (Switch, Router, Firewall) and new setup

  • Knowledge Management (5%) Sharing of knowledge with the peers for self and team development

  • Timely Escalations of required incidents to L2 support team and ensuring closure of L1 incidents within agreed SLA s (5%)

  • Service Improvements (5%) The associate will be required to be part of the service improvement initiatives and would be expected to work on the automation and process documentation/implementation

What we re looking for

  • Working knowledge of Routing (EIGRP, OSPF, BGP) and Switching (Nexus, VLANs, CEF, Catalyst, Port Channel, HSRP, VRRP, VPC) Cisco environment

  • Working knowledge of monitoring protocols like syslog/SNMP and able to independently analyze events/logs

  • Demonstrates working knowledge of Change Management and ITIL best practices

  • Sound knowledge of F5 LTM, GTM and VIPRIONS server load balancing platforms including VS / Pools / Profiles / Monitors / WIPs / SNATs along with SSL Certificate handling and PKI

  • Sound knowledge of Fortigate/Checkpoint/Juniper Firewalls

  • Good analytical skills to effectively use tools like Wireshark, ping, traceroute, netstat, nslookup, dig, tcpdump, Fiddler etc to tshoot connectivity/firewall/load balancing/DNS/DHCP issues

Skills that will help you in the role

  • Desirable to have working experience on monitoring tools like CA Spectrum and Netcool

  • Desirable to have knowledge of DNS and DHCP protocols and experience with Infoblox DDI

  • Desirable to have knowledge of Bluecoat Proxy Devices

Where will you be working

  • Chennai

Be More at Barclays
At Barclays, each day is about being more as a professional, and as a person Be More Barclays represents our core promise to all current and future employees It s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are
Interested and want to know more about Barclays Visit homebarclays/who-we-are/ for more details

Our Values
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues Simply put, success is not just about what you achieve, but about how you achieve it

Our Diversity
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals

Our Benefits
Our customers are unique The same goes for our colleagues Thats why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be We are proud of our dynamic working options for colleagues If you have a need for flexibility, then please discuss this with us,

Profile Summary:

Employment Type : Full Time
Industry : Banking / Financial Services
Salary : Not Disclosed
Deadline : 15th Apr 2020

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