• Computer Support Administrator Jobs in Germany - 23845775

  • Vectrus
  • Germany
  • Save Job
  • 9 - 12 Years
  • Posted : above 1 month

Job Description:

The Computer Support Administrator is responsible for maintaining, analyzing, troubleshooting and repairing personal computer systems, hardware, software, computer peripherals, and AV equipment Assist employees via remote access, phone, or in person May also mentor or train other Computer Support Administrators Candidates need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources Selected candidates may be required to provision and maintain mobile devices (NIPR, SIPR)
MAJOR JOB ACTIVITIES

The successful candidate must be able to communicate clearly and succinctly both written and orally, and present products and ideas in a business-like manner The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts The candidate must be experienced in interfacing with both client managers and system users

Specifically the Computer Support Administrator will be responsible for supporting systems and applications on a geographically dispersed Windows 10 Enterprise network Installing, configuring and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers Installing and configuring application and operating system software and upgrades Troubleshoot and resolve complex issues and work with other teams to identify root cause and resolution Multiple device configuration including personal device support and configuration Removing old equipment and performing data migration to new machines Experience in implementation and administration of infrastructure services like FTP, IIS, DNS, DHCP, and GPOs Analyzes user needs for business applications Researches alternatives and proposes solutions Coordinates hardware and software system installation and ensures specifications are met Create and maintain thorough documentation for all desktop solutions and troubleshooting instructions in the Knowledge Databases Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule

Analyzing and making recommendations for hardware and software standardization

Additionally, the CSA will provide remote support and/or travel to customer sites as required

Qualifications

MINIMUM QUALIFICATIONS Education/Certifications One year related experience may be substituted for one year of education, if degree is required

Currently hold an adjudicated Top Secret/SCI Clearance and be able to maintain
BA/BS 3 years recent specialized or AA/AS 5 years recent specialized or a major cert 7 years recent specialized or 9 years of recent specialized experience
Microsoft Certified Systems Administrator MCSA Windows 10/Office 365

These Qualifications Would be Nice to Have

ITIL v3 - Foundation
Automation using Microsoft PowerShell, VBScript, or batch files
Adaptable to changing circumstances and operational needs
Understanding of Department of Defense Military standards
Experience working with basic networking to include foundations of Cisco Routers and Switches

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Software
Functional Area : IT Hardware : Hardware Products & Services
Role : H/W Installation/Maintenan ce
Salary : As per Industry Standards
Deadline : 18th Apr 2020

Key Skills:

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