• Computer Operator - distributed console and batch operations Jobs in Czech Republic

  • IBM India Pvt Ltd
  • Czech Republic
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Introduction
At IBM, work is more than a job - its a calling To build To design To code To consult To think along with clients and sell To make markets To invent To collaborate Not just to do something better, but to attempt things youve never thought possible Are you ready to lead in this new era of technology and solve some of the worlds most challenging problems If so, lets talk

Your Role and Responsibilities
System operations are the chef dorchestre inside the service delivery Usually called Command Center, they survey and monitor system errors, application errors, hardware issues Most of the incidents come trough the System operations, they process dispatch and follow up the problem and changes

This role is responsible for monitoring, controlling and operating complex computer systems, networks, applications and/or distributed systems in a multi vendor environment They are also responsible for analyzing first level problems for all systems (according to the service agreements), resolving and routing as appropriate, supporting the Systems Management Processes specific to their customer requirements, performing I/O (tape and print) duties where appropriate and batch management when required Please be aware we work in 24/7 shift environment (including nights, weekends and holidays)

Responsibilities

Alert Management via Netcool Omnibus Console
Validating severity/priority classification of the problem
Incident Ticket Management - routing tickets to appropriate support groups
Escalation initiating and tracking
Perform basic problem determination on system and components
Restart failing components as part of 1st level administration (OS, hardware & applications)
Perform system recycles per predefined schedule
Performing production checks as required
Provide operational status as required

Required Professional and Technical Expertise
Ability to work in 3 shift model
Advanced PC Skill with basic administration skills
Good Communication skills, flexibility
Responsibility and teamwork
Ability and willingness to learn
English - Intermediate

Preferred Professional and Technical Expertise
Bachelors Degree in IT field
Basic of Windows, UNIX / Linux OS Administration including command line commands
English - Fluent

About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network Its a unique blend of bold new ideas and client-first thinking If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, What else is possible GTS is the place for you!

Your Life IBM
What matters to you when youre looking for your next career challenge

Maybe you want to get involved in work that really changes the world What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion Are you looking for a culture of openness, collaboration and trust where everyone has a voice What about all of these If so, then IBM could be your next career challenge Join us, not to do something better, but to attempt things you never thought possible

Impact Inclusion Infinite Experiences Do your best work ever

About IBM
IBMs greatest invention is the IBMer We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application

Being You IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 09th Feb 2020

Key Skills:

Company Profile:

Company
IBM India Pvt Ltdarfix

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